Guest Services Associate

Four Seasons Hotels Ltd is a leading hospitality company that prides itself on delivering exceptional guest experiences. We are seeking a skilled and enthusiastic Hotel Guest Service Associate to join our team.The ideal candidate will have excellent communication skills, both verbal and written, with fluency in Turkish and English. Previous experience in a...

We are looking for a skilled Service Excellence Associate to join our dynamic Food and Beverage team. As a Service Excellence Associate, you will be responsible for delivering exceptional guest experiences through attentive and personalized service.About the RoleThis role requires strong communication and interpersonal skills to effectively interact with...

Job OverviewThe Residential Concierge is a key member of the Four Seasons team, responsible for providing exceptional guest experiences to homeowners and their guests. This role requires a high level of hospitality, professionalism, and attention to detail.Key ResponsibilitiesHandle all resident interactions with the highest level of hospitality and...

RequirementsTo be successful in this role, candidates must be fluent in Turkish and English, both verbal and written. Additional languages would be beneficial. A minimum of one year of experience in a similar role within a five-star luxury environment is preferred. Strong interpersonal, organizational, and administrative skills are essential. The ideal...

As a Personal Assistant at Four Seasons Hotels Ltd, you will play a critical role in ensuring the smooth operation of our front-of-house services. You will be responsible for providing exceptional customer service, maintaining accurate records of guest movements, and collaborating with other departments to ensure seamless guest experiences.About the...

We are seeking a Guest Services Attendant to join our team in Istanbul.About the Role:This role is responsible for providing exceptional guest services, including laundry processing and delivery.Responsibilities:Receiving and processing guest laundry items, inspecting for quality, and completing any necessary repairs or cleaning.Delivering guest items...

Job DescriptionThis position oversees all front-of-house operations and guest areas, including the guest relations team and lobby hostess. The guest relations supervisor reports to the guest relations manager and is responsible for resolving guest complaints while ensuring the highest level of service during their stay or use of facilities.Main...

Key Responsibilities:Oversight of the concierge department, ensuring prompt and accurate service to all guests.Attending to guests' needs, including helping with accommodation arrangements, making reservations, and recommending restaurants and bars.Acquiring extensive knowledge of the premises and nearby venues to make suitable recommendations.Arranging...

About Our CultureWe believe that our people are the essence of our success. At Four Seasons, we foster a culture of trust, respect, and open communication, where everyone feels valued and empowered to make a difference.The JobWe are seeking a skilled Spa Receptionist to join our team, responsible for providing exceptional service to our guests, managing...

Job DescriptionKey ResponsibilitiesMaintain impeccable cleanliness standards throughout guest rooms, corridors, and elevator areas.Monitor colleague performance regarding quality of cleaning, guest service, appearance, and conduct.Foster a positive work environment and support colleagues as needed.General RequirementsMinimum 3 years' experience in...

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our front desk team as a Front Desk Agent. As a key member of our team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our front desk operations.Key Responsibilities- Greet and welcome guests, responding to their...

About UsThe HSH Group, through its prestigious brand The Peninsula Hong Kong, prides itself on offering an extraordinary work environment where employees can thrive and grow. Our commitment to excellence in service, employee satisfaction, and community engagement sets us apart as a leader in the hospitality industry.Nestled within the historic district of...

We are seeking a talented Seasonal Wellness Attendant to provide exceptional service to our guests at The Peninsula Istanbul.About UsThe Hongkong and Shanghai Hotels, Limited is a world-renowned hotel company with a rich history and commitment to excellence.Our hotels offer luxurious accommodations, fine dining, and exceptional service to our guests.About...

Company OverviewThe HSH Group, renowned for its high-end establishments, invites a Food and Beverage Associate to join The Peninsula Istanbul. Located in the historic district of Karaköy, this esteemed hotel embodies luxury service and dedication to customers.We offer an exceptional opportunity to be part of our highly experienced team, providing vibrant...

We are seeking a dedicated Guest Experience Lead to oversee the efficient and smooth operations of the arrival and departure experiences at The Peninsula Istanbul.The successful candidate will be responsible for daily operational issues within the Guest Experience Team, ensuring accurate scheduling, service recovery, continuous coverage, and efficient...

As a Guest Environment Expert, you will be responsible for creating memorable experiences for our guests by ensuring that every aspect of their stay is exceptional.This includes maintaining the appearance and cleanliness of our hotel, responding to guest requests, and providing excellent customer service throughout their stay.You will work closely with other...

About the RoleWe are looking for a motivated and detail-oriented Guest Services Agent to join our team at Sheraton Istanbul Levent.Main Tasks:Provide exceptional service to guests, adhering to brand standards and compliance guidelines.Manage the switchboard and handle guest-related requests and defects.Maintain a clean and organized workspace, preparing...

At Novotel Hotels, we're passionate about delivering exceptional guest experiences. As a Guest Relations Executive, you'll play a vital role in ensuring our guests feel welcome and valued throughout their stay.About the RoleThis is an exciting opportunity to join our dynamic team and make a real impact on our guests' experiences. As a Guest Relations...

Company OverviewRixos Hotels is a luxury hospitality brand that offers exceptional experiences to guests and team members alike. With a rich heritage and a commitment to delivering unparalleled service, we invite experienced leaders to join our team as Guest Relations Supervisors.Job DescriptionThe Guest Relations Supervisor is responsible for ensuring the...

ResponsibilitiesThe Guest Relations Supervisor will be responsible for:Monitoring and Responding to Guest Feedback: Analyze guest feedback and implement improvements to enhance guest satisfaction.Resolving Guest Complaints: Address and resolve guest complaints promptly and professionally.Providing Personalized Service: Ensure all guests receive a warm...