Customer Experience Technical Lead

7 days ago


Fatih, Istanbul, Turkey Insider Full time

We are seeking an experienced Technical Support Engineer to join our team. The ideal candidate will have a Bachelor's Degree in software development-related fields, such as Computer Engineering, Computer Science, or Programming, and experience in supporting software products, preferably in SaaS or with Software Development teams.

About the Role

As a Technical Support Engineer at Insider, you will serve as an engineer to modify or customize our products based on customer requirements, troubleshoot technical issues, and communicate with customers to provide solutions.

You will also consult with customers on technical solutions for their requests and collaborate with our Product Team to decrease customization efforts.



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