Customer Experience Strategist

2 weeks ago


Fatih, Istanbul, Turkey Dataroid, Inc Full time

Dataroid, Inc. is an innovative data analytics and customer engagement platform that helps businesses harness data to create seamless customer experiences. As a Digital Product Director, you will be responsible for driving innovation and delivering simple and seamless solutions to our customers.

You will collaborate with the customer and product team to elicit business needs and manage all product requirements from definition and modelling to development, testing and launch. Your key responsibilities will include:

  • Leading product requirement meetings with customer and engineering team to develop the most optimal solution
  • Managing product backlog items, prioritizing them with the customer and team in line with product strategy and goals
  • Providing clear and unambiguous specifications to enable the engineering team to produce quality software

To succeed in this role, you will need:

  • Strong knowledge of agile software development practices
  • Experience with user stories, UML, and BPMN
  • Solution-oriented thinking and excellent communication skills
  • Ability to work effectively in a team environment
  • Good SQL skills, experience with R, Python (preferred)

We offer a competitive compensation package, including private health insurance, company-supported pension plans, meal vouchers, commute assistance, remote work benefits, and a paid day off for your birthday. You will also enjoy adaptable working hours, online events, inspiring guest speakers, office snacks, and many other perks designed to make your weekdays more enjoyable. We prioritize your growth and learning with access to premier online learning platforms like Udemy, digital libraries, and tailored training programs.



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