
Payment Collections Representative
1 day ago
We are seeking a highly motivated Payment Collections Representative to join our team at United Parcel Service Of America.
Job OverviewThis position plays a critical role in improving cash flow by communicating with customers to resolve unpaid accounts. The ideal candidate will work to reduce Days Sales Outstanding, minimize delinquency, and limit bad debt exposure through effective customer interaction.
The Payment Collections Representative will identify and prioritize issues impacting payment, overcome customer objections regarding payments, and assist them in understanding account terms. This role also involves using payment options and negotiation skills to arrange payments.
Responsibilities:
- Communicate with customers to bring resolution to unpaid accounts
- Work to improve cash flow and reduce Days Sales Outstanding
- Minimize delinquency and limit bad debt exposure
- Identify and prioritize issues impacting payment
- Overcome customer objections regarding payments
- Assist customers in understanding account terms
- Use payment options and negotiation skills to arrange payments
Our Company Culture
United Parcel Service Of America is committed to providing a workplace free of discrimination, harassment, and retaliation. We offer a collaborative and dynamic environment where our employees can grow and develop their skills.
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