Revenue Recovery Coordinator

5 days ago


Fatih, Istanbul, Turkey Maersk Full time

Maintaining a strong financial position is crucial in today's competitive market. As a key member of our team at Maersk, you will be responsible for ensuring that our customers' payments are properly handled and followed up on in a timely manner.

We pride ourselves on being industry pioneers for over a century, driving innovation and setting new standards for efficiency, sustainability, and excellence in integrated logistics.

Key Responsibilities
  1. Implement effective dunning call procedures, maintaining regular contact with customers and adhering to cash policy.
  2. Follow up on payment from cash customers through phone calls and address customer inquiries related to accounts receivable.
  3. Leverage collection tools provided by the organisation to improve processes and engage in collaborative discussions to drive business growth.
  4. Accurately identify discrepancies and rectify them promptly, ensuring dispute resolution and accurate reporting.
  5. Analyse customer credit profiles to align with the Collection Manager's strategy.
  6. Verify accurate payment allocation and communicate effectively with customers regarding missing information or partial payments.
  7. Achieve performance targets and meet deadlines while efficiently resolving any managerial-directed tasks.
  8. Engage with cross-functional teams to enhance business processes.
  9. Address all incoming requests promptly and accurately.
  10. Foster close relationships with customers to facilitate smooth cargo release approvals and coordination with internal teams.


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