Customer Service Team Lead

3 days ago


Fatih, Istanbul, Turkey The Kraft Heinz Company Full time
About the Position

The Kraft Heinz Company is seeking a talented Customer Service Manager to join our S&OP team in Istanbul. As a key member of our organization, you will be responsible for processing orders, ensuring robust order processing methods, and supporting demand planning and sales teams.

Key Responsibilities:

  • Process customer orders in SAP and Excel
  • Evaluate and implement effective order processing methods
  • Collaborate with demand planning and sales teams to drive growth

Requirements:

  • Bachelor's or Master's degree from a reputable university
  • 3+ years of experience in S&OP, food industry preferred
  • Fluent English skills
  • Proficiency in SAP and Excel


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