
Customer Service Professional
3 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Informa Plc. As a key member of our support staff, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of our events.
About the Role- Main point of contact for all event queries, both inbound and outbound, through various channels such as telephone, email, and WhatsApp.
- Acting as a Subject Matter Expert to ensure the highest level of customer service to our customers (visitors and exhibitors) by responding to, following up, and resolving all queries within the department SLA.
- Supporting exhibitors in preparing for the show by explaining the exhibitor manual and coordinating resolution on all queries.
- Assisting visitors in understanding the event website and supporting their attendance to the event.
- Capturing and updating customer data into CRM systems and/or other relevant internal platforms.
- Contributing to the fulfilment of integrated customer communication plans.
- Contacting exhibitors proactively through voice campaigns to educate them and gather feedback on using web services.
- Providing 1st line technical support for digital products/tools.
- Handling questions related to all internal departments.
- Offering customer service support and coordination onsite at shows (if required).
- Making recommendations based on customer insight and feedback.
- Escalating customer complaints through the correct channels.
- Utilizing online resources, such as the exhibitor manual, catalogue data, lead generation tools, and other internal systems.
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Professional English Customer Service Agent
4 days ago
Fatih, Istanbul, Turkey Interstate AC Service Full timeJob DescriptionAs an English Speaking Customer Expert at Teleperformance Turkey, you will be responsible for answering calls coming to our customer experience center in accordance with standards. You will seek customer service specialists who ensure customer satisfaction by providing accurate information and quality service.Your primary duties include...
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Fatih, Istanbul, Turkey Confidentiel Full timeWe are looking for a highly skilled and results-driven Customer Service Liaison for Dental Professionals to join our team. As a key member of our customer service team, you will be responsible for ensuring exceptional customer service and building strong relationships with dental professionals.Main Responsibilities:Customer Service: Provide exceptional...
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Kurdish Language Customer Support
4 days ago
Fatih, Istanbul, Turkey Interstate AC Service Full timeAbout UsWe are Kurdish Language Customer Support specialists who are dedicated to providing exceptional service to our clients. Our team is made up of experienced professionals who are fluent in Sorani Kurdish and English, and who are passionate about delivering outstanding customer service.The ideal candidate will have a strong understanding of customer...
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English Speaking Customer Expert
4 days ago
Fatih, Istanbul, Turkey Interstate AC Service Full time[et_pb_section fb_built="1" custom_padding_last_edited="on|phone" admin_label="section" _builder_version="4.17.4" custom_padding="0px||1px||false|false" custom_padding_tablet="0px||||false|false" custom_padding_phone="||0px||false|false" global_colors_info="{}"][et_pb_row admin_label="row" module_class="job-details-page" _builder_version="4.17.4"...
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Sorani Speaking Customer Expert
4 days ago
Fatih, Istanbul, Turkey Interstate AC Service Full time[et_pb_section fb_built="1" custom_padding_last_edited="on|phone" admin_label="section" _builder_version="4.17.4" custom_padding="0px||1px||false|false" custom_padding_tablet="0px||||false|false" custom_padding_phone="||0px||false|false" global_colors_info="{}"][et_pb_row admin_label="row" module_class="job-details-page" _builder_version="4.17.4"...
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Customer Service Support Professional
7 days ago
Fatih, Istanbul, Turkey DEDIENNE AEROSPACE Full timeJob DescriptionWe are seeking a highly skilled Customer Service Technician to join our team. The ideal candidate will have experience in a Customer Service Technician role within the Aerospace/Mechanical or Manufacturing industry.The Customer Service Technician will be responsible for providing technical support, troubleshooting issues, and coordinating with...
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Customer Service Specialist
4 hours ago
Fatih, Istanbul, Turkey CoinTR Full timeDirect message the job poster from CoinTRHRBP @CoinTR | ex-Gate.io | ex-MEXC | Helping global companies with localization processAbout Us:CoinTR is a leading cryptocurrency exchange, dedicated to empowering users with a seamless and secure trading experience. With a rapidly growing community, we aim to redefine the standards of financial freedom and...
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Customer Service Specialist
2 weeks ago
Fatih, Istanbul, Turkey Cointr Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from CoinTRHRBP @CoinTR | ex-Gate.io | ex-MEXC | Helping global companies with localization processAbout Us: CoinTR is a leading cryptocurrency exchange, dedicated to empowering users with a seamless and secure trading experience. With a rapidly growing community, we...
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Customer Services Engineer
17 hours ago
Fatih, Istanbul, Turkey Siemens Mobility Full timeDo you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...
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Customer Service Manager
4 days ago
Fatih, Istanbul, Turkey Terminal Design Full timeTerminal Design is a leading provider of innovative solutions in the design services industry.Job SummaryWe are seeking a highly skilled Customer Service I Field Operations Manager to join our team.This role will be responsible for overseeing operations, managing global provider engagement, and driving business growth.Key ResponsibilitiesLead customer...
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Customer Service Specialist
1 week ago
Fatih, Istanbul, Turkey RedotPay Full timeGet AI-powered advice on this job and more exclusive features.RedotPay is based in Hong Kong with a global user base and presence. It is a comprehensive crypto payment platform designed to bridge the gap between traditional financial services and the digital currency world. The platform offers a suite of products and services aimed at facilitating seamless...
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Cash Flow Improvement Professional
15 hours ago
Fatih, Istanbul, Turkey United Parcel Service Of America Full timeUnited Parcel Service Of America is hiring a Cash Flow Improvement Professional to join our team.Job DescriptionThis position plays a crucial role in improving cash flow by communicating with customers to resolve unpaid accounts. The ideal candidate will work to reduce Days Sales Outstanding, minimize delinquency, and limit bad debt exposure through...
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Customer Service Engineer
3 days ago
Fatih, Istanbul, Turkey United Imaging Healthcare Full timeJob Responsibilities:Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;Attend service training courses and work...
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Customer Service
1 day ago
Fatih, Istanbul, Turkey Samsung Electronics Full timeCustomer Service | Field Operations Assistant ManagerSamsung Customer Service Department is looking for a Field Operations Assistant Manager who will be responsible for managing assigned service accounts in field operations, monitoring performance, conducting audits, and providing coaching. Additionally, this role will be a support as after-sales contact for...
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Customer Service Representative
2 days ago
Fatih, Istanbul, Turkey RISK Full timeWe're looking for a highly motivated and empathetic Customer Service Representative to join our team at RISK, an international igaming company.As a key member of our customer support team, you will be responsible for providing top-notch assistance to our clients through various communication channels, including live chats, instant messengers, and emails.You...
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Customer Services Engineer
1 week ago
Fatih, Istanbul, Turkey ITH Icoserve Full timeDo you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...
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Customer Service Ambassador
2 days ago
Fatih, Istanbul, Turkey OKXhas Full timeUnlock customer loyalty with exceptional support at OKX!Senior Agent, Customer ServiceWe are seeking a dedicated Senior Agent to join our Customer Service team, where you will be responsible for delivering superior customer experiences across multiple languages and channels.Your key responsibilities will include:Handling customer inquiries and issues via...
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Customer Service Solutions Specialist
5 days ago
Fatih, Istanbul, Turkey TELPA A.Ş. Full timeAt TELPA A.Ş., we are seeking a highly motivated and skilled Customer Service Solutions Specialist to join our team.Job SummaryThe ideal candidate will have excellent communication skills, be able to work under pressure, and possess a good command of English. They should also have a bachelor's degree in Electronics, Computer Science, or a related field, and...
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Customer Service Representative
2 days ago
Fatih, Istanbul, Turkey SKYNESIS TRAVEL AGENCY Full timeCustomer Service Representative - Health Tourism Job DescriptionWe are seeking a Customer Service Representative - Health Tourism to join our team. As a representative, you will provide exceptional customer service to potential international clients, ensuring that their needs are met and exceeded.You will be responsible for communicating with clients via...
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Customer Service Representative
1 week ago
Fatih, Istanbul, Turkey Wego Chemical Group Full timeCustomer Service Representative - TurkeyJoin to apply for the Customer Service Representative - Turkey role at Wego Chemical Group.Wego Chemical Group is a global distributor and sourcing partner of chemicals and ingredients. We are an established player in the global specialty chemical markets, providing end-use manufacturers across industries in North...