Blockchain Support Consultant

2 days ago


Konak, Turkey SupportYourApp Full time

About Our Team

We are a leading provider of Support-as-a-Service solutions, working with clients from over 30 countries and speaking over 60 languages.

We offer a unique opportunity to work in a multicultural and multilingual environment, fully remotely, with a flexible schedule and inclusive international environment.

In this role, you will have the chance to unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Responsibilities

  • Provide exceptional customer support in the blockchain sector via calls, chats, and emails.
  • Build positive and long-lasting relationships with customers.
  • Meet team KPIs.
  • Always be up-to-date with cutting-edge technology.
  • Securely work with customers' sensitive information.
  • Apply the latest customer happiness practices.
  • Maintain working knowledge of our client's products and services.
  • Communicate with developers and other departments of various IT companies.


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