Service Excellence Manager

1 day ago


Fatih, Istanbul, Turkey Kraft Heinz Company Full time

We are seeking a highly skilled Service Excellence Manager to join our team at Kraft Heinz Turkey. As a key member of the S&OP team, you will be responsible for ensuring robust and effective order processing methods.

The successful candidate will have 3+ years experience in S&OP; food industry is a plus, with a strong background in analytics and data interpretation. Fluency in English is essential, as well as knowledge of SAP and Excel (data filters, VLOOKUP, Pivot Tables).

In this role, you will work closely with cross-functional teams to drive business growth and improve customer satisfaction. You will be responsible for securing monthly turnover of business unit by issuing invoicing on SAP on time and doing monthly reconciliations with Finance team.

If you are a proactive and result-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



  • Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full time

    As a Service Excellence Manager at The Peninsula Istanbul, you will be responsible for driving service excellence and delivering exceptional guest experiences. You will be a key member of our hospitality team, working closely with colleagues to ensure seamless communication and a high level of service quality.Key Accountabilities:Develop and implement...


  • Fatih, Istanbul, Turkey ManpowerGroup Full time

    IndustriesWe are looking for a talented individual to join our team as a Senior Customer Service Operations Lead in the Luxury Goods and Jewelry industry.This role requires a strong background in customer service management, excellent communication skills, and the ability to lead high-performing teams. The ideal candidate will be a customer-centric...


  • Fatih, Istanbul, Turkey Novotel Hotels Full time

    We're proud to offer a dynamic and supportive work environment where you can grow and develop your career. As a Guest Relations Executive at Novotel Hotels, you'll have the opportunity to:About the RoleIn this key role, you'll:Deliver Exceptional Guest Experiences: You'll provide personalized service and support to our guests, addressing their needs and...


  • Fatih, Istanbul, Turkey Ennismore Full time

    We are looking for a skilled Service Excellence Associate to join our dynamic Food and Beverage team. As a Service Excellence Associate, you will be responsible for delivering exceptional guest experiences through attentive and personalized service.About the RoleThis role requires strong communication and interpersonal skills to effectively interact with...


  • Fatih, Istanbul, Turkey Ödeal Full time

    Join us at Ödeal as a Training & Quality Specialist and contribute to shaping the future of payments!Job Description:We're looking for a talented individual to lead our training and quality initiatives.Key Responsibilities:Develop, implement, and deliver training programs focused on operational processes, customer service excellence, and quality improvement...


  • Fatih, Istanbul, Turkey Interstate AC Service Full time

    Company OverviewTeleperformance, a global leader in customer experience services, offers solutions to international companies. With 100 countries of operation and over 500,000 professionals, we achieve superior results in managing customer service, technical support, sales, marketing, and collection processes.The Teleperformance Group operates in various...


  • Fatih, Istanbul, Turkey Alfa Laval Mid Europe GmbH Full time

    About UsAt Alfa Laval Mid Europe GmbH, we are committed to pioneering solutions for a more resourceful and less wasteful world. Our innovative spirit fuels our 140-year-old start-up culture and rapid growth, driving both our personal and professional development.We are seeking a dynamic and organized Service Coordinator to join our team and help drive our...


  • Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full time

    We are proud to represent The Peninsula Hong Kong as part of the HSH Group, a renowned luxury hospitality brand.Our commitment to excellence has earned us recognition as one of the top hotels in Istanbul.We are seeking a skilled Hospitality Service Manager to join our team and contribute to our continued success.The successful candidate will be responsible...


  • Fatih, Istanbul, Turkey Philips Full time

    About This RoleWe are seeking a Customer Service Support Officer to join our team at Philips, a health technology company committed to delivering quality healthcare to all. As a key member of our service delivery team, you will be responsible for creating a resourcing plan and service order fulfillment schedule to optimize resource allocation across service...


  • Fatih, Istanbul, Turkey Alfa Laval Mid Europe GmbH Full time

    Alfa Laval Mid Europe GmbH is pioneering the solutions of the future and unlocking the full potential of precious resources. We challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.We are seeking a skilled Field Service Team Manager to join our team and drive...


  • Fatih, Istanbul, Turkey Hitachi Vantara Corporation Full time

    Hitachi Energy is seeking a highly motivated Business Excellence Manager to join our team.This role involves driving business excellence through process improvement, risk management, and quality assurance initiatives. The successful candidate will lead cross-functional teams to achieve strategic objectives and ensure alignment with company-wide goals.Key...


  • Fatih, Istanbul, Turkey Alfa Laval Corporate AB Full time

    Alfa Laval Corporate AB is seeking a talented Field Service Operations Manager to join our team. As a pivotal link between our field service team, clients, and internal departments, you will be responsible for ensuring the seamless execution of service operations.Your key responsibilities will include:Developing and implementing efficient service schedules...


  • Fatih, Istanbul, Turkey Avature Full time

    We are an innovative company focused on delivering Smarter Technology for All. Our Global Commercial Services Director will be responsible for leading our service delivery operations in Turkiye.Key Accountabilities:Develop and implement strategies to improve customer satisfaction and loyalty.Manage relationships with key stakeholders, including service...


  • Fatih, Istanbul, Turkey Yemeksepeti Full time

    About the OpportunityWe are seeking a highly skilled Director of Transformation and Excellence to join our team at Yemeksepeti. This role offers a unique opportunity to drive operational excellence across Account Management, Operations, and Process Optimization.The successful candidate will be responsible for defining and executing strategic initiatives to...


  • Fatih, Istanbul, Turkey Planist Information Technology Services & Consulti Full time

    We are looking for a highly motivated and experienced Management Consultant for Financial Excellence to join our team at Planist. The successful candidate will have a strong background in finance and management, with excellent communication and interpersonal skills.About the RoleThe role involves working closely with our corporate clients to understand their...


  • Fatih, Istanbul, Turkey Mastercard Full time

    Our PurposeMaking transactions secure, simple, smart, and accessible – this is what we do at Mastercard. As a global leader in the payments industry, we're helping build a sustainable economy where everyone can prosper.This role is part of our Business Excellence function, reporting to the VP of Strategy, Analytics, and M&A. The Manager, Strategy and...


  • Fatih, Istanbul, Turkey Ennismore Full time

    Join our vision of pioneering luxury hospitality experiences. We seek an exceptional Director, Food & Beverage to oversee our culinary operations and drive revenue growth. With a focus on delivering excellent guest service, maximizing profitability, and supporting colleague development, this role offers a unique opportunity to make a significant impact.About...


  • Fatih, Istanbul, Turkey The Weir Group Full time

    About the Role:We are seeking a highly skilled Process Excellence Manager to lead our Lean and Continuous Improvement initiatives. The successful candidate will be responsible for driving process improvements across all business areas, including manufacturing and non-manufacturing.Key Responsibilities:Develop and implement Lean principles and tools to...


  • Fatih, Istanbul, Turkey Lalamove Full time

    Lalamove is a forward-thinking logistics company dedicated to revolutionizing the delivery experience. As the Driver Operations Manager, you will play a pivotal role in driving the growth and retention of our driver supply for Turkey operations.Your key responsibilities will include:Developing and implementing comprehensive strategies to drive driver...


  • Fatih, Istanbul, Turkey IDP Education Ltd Full time

    The Ideal CandidateWe are seeking a highly skilled and experienced individual to join our team as an IELTS Administration Assistant. The ideal candidate will possess excellent communication and interpersonal skills, with a strong ability to work effectively in a team environment.The successful candidate will also have a proven track record of providing...