BaaS Partnership Manager
1 week ago
We're looking for a seasoned professional to lead our BaaS Partner & Program Management efforts. As a key member of our core team, you'll be responsible for driving our BaaS strategy, developing and executing acquisition strategies, analyzing partner needs, and managing end-to-end program management.
This role requires a deep understanding of BaaS, API banking, or embedded finance, as well as proven experience in partnership management, strategic business development, and program/project management. You'll work closely with cross-functional teams to ensure seamless collaboration and effective partnership management.
Key Responsibilities
- Develop and execute acquisition strategies for new partnerships aligned with our BaaS vision.
- Analyze the technical and operational needs of current and potential BaaS partners and propose effective solutions.
- Manage ongoing partnership relations, track performance, and ensure continuous improvement in efficiency.
- Oversee end-to-end program management of BaaS projects including planning, monitoring progress, and risk management.
- Continuously improve and structure partner onboarding processes.
- Maintain close collaboration with cross-functional teams (product, tech, legal, risk, marketing, customer experience).
- Collaborate with internal teams to address partner needs.
- Ensure that all partnership activities comply with applicable laws and regulations and ensure integrations are compliant with internal audit requirements.
- Collaborate with legal, compliance, and risk teams to manage contract processes.
- Set partner-specific business objectives and periodically report and present performance insights to senior management.
- Explore and develop various business models including embedded finance, API-based services, and white-label solutions.
- Plan and manage the entire partnership integration lifecycle (planning, testing, launching, maintenance).
- Build and optimize digital structures to enable partners to reach users through our digital channels.
- Design and maintain processes related to partnership management (onboarding, SLA monitoring, performance management, process improvement).
- Provide input to enhance the digital experience and accessibility of the BaaS platform.
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