Client Experience Manager

2 days ago


Fatih, Istanbul, Turkey Insider Full time

Are you passionate about delivering exceptional customer experiences?

Do you have a proven track record of driving growth and adoption in a customer-facing role?

If so, we'd love to hear from you

As a Customer Success Manager at Insider, you'll be responsible for:

  • Driving adoption and retention of our platform
  • Building strong relationships with customers and understanding their needs
  • Collaborating with cross-functional teams to achieve customer success
  • Developing and implementing strategies to improve customer satisfaction and retention

To succeed in this role, you'll need:

  • A Bachelor's Degree in Business, Marketing, Engineering, or related fields
  • 4+ years of relevant work experience in customer-facing customer success, account management, or strategic consulting
  • Strong communication skills in both writing and speaking, including English and your native language
  • A high sense of responsibility and accountability
  • Excellent project management skills and a strategic thinking approach

We offer a dynamic and inclusive work environment, flexible working arrangements, and opportunities for professional growth and development.

You'll have access to training programs, networking events, and a range of benefits to support your well-being and career advancement.



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