Technical Support Representative

7 days ago


Çankaya, Ankara, Turkey SupportYourApp Full time
About the Role

We are seeking a highly skilled Customer Support Consultant to join our team. As a key member of our customer support department, you will play a crucial role in providing exceptional service to our clients.

In this position, you will be responsible for responding to and resolving customer inquiries and issues via email, phone, or chat in a timely and professional manner.

You will also build positive and long-lasting relationships with customers, communicate and collaborate with external stakeholders, and meet team KPIs.

About You
  • You possess excellent German and English skills, both at C1/advanced level.
  • You have 1-3 years of experience in customer support.
  • You possess strong analytical and research skills.
  • You have demonstrated ability to understand and empathize with customers' needs and concerns.
  • You have a positive, responsible, and proactive attitude.
  • You are comfortable working in a fast-paced, ever-changing environment.
  • You have a strong ability to quickly learn and work with multiple software tools and platforms.
  • You can handle a high volume of customer inquiries and multitask without sacrificing quality.


  • Çankaya, Ankara, Turkey Snatch UP Full time

    We are looking for a Technical Support Specialist to join our team at Snatch UP in Lisbon, Portugal. As a key member of our technical support team, you will be responsible for providing technical assistance to our clients and ensuring that they receive the best possible experience.Key Responsibilities:Provide technical assistance to clients through phone,...


  • Çankaya, Ankara, Turkey Milvus Robotics Full time

    Milvus Robotics is at the forefront of harnessing the power of mobile robotics and AI to redefine industries and optimize operations.We're developing sophisticated robots that tackle real business challenges, improving production, operations, and time to market.As a Technical Support Service Coordinator, you'll be responsible for ensuring our clients receive...


  • Çankaya, Ankara, Turkey Snatch UP Full time

    Our company, Snatch UP, is seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and resolving their technical issues efficiently.Key Responsibilities:Provide timely and effective support to clients...


  • Çankaya, Ankara, Turkey Chcnav Full time

    About the RoleChcnav is looking for a skilled Technical Support Engineer to join its team in Türkiye. As a results-driven professional, you will ensure our partners and clients are successfully trained in demonstrating, installing, and using our agriculture machinery.Main Responsibilities:Develop and implement successful onboarding strategies for new...


  • Çankaya, Ankara, Turkey Arrow Electronics Full time

    Job ResponsibilitiesCreate design wins at Arrow's customers to maximize profitable business.Partner with the sales team for pre- and post-sales technical support and consulting.Develop account technical strategies with FAEs and Territory Managers.Drive demand creation by maximizing Arrow content on designs.


  • Çankaya, Ankara, Turkey Chcnav Full time

    CHC Navigation is looking for a results-oriented Technical Support Engineer to join its Türkiye team and take advantage of a significant growth opportunity in a rapidly expanding company. In this technical and hands-on role, you will ensure that our partners, resellers, and clients are successfully trained in demonstrating, installing, and using our...


  • Çankaya, Ankara, Turkey Nanodems Ltd. Full time

    About the Role:We are looking for a highly skilled Junior Software Support Technician to join our Nanodems Ltd. team.This role involves providing exceptional technical support to our clients, ensuring their systems are fully functional after troubleshooting.The successful candidate will have hands-on experience with CCTV, video streaming technologies, and...


  • Çankaya, Ankara, Turkey Empa Electronics Full time

    About the RoleAs a Semiconductor Technical Support Engineer at Empa Electronics, you will be responsible for providing technical expertise to our customers in the design and implementation of semiconductor-based solutions. This is an exciting opportunity to join a dynamic and innovative company that is shaping the future of electronics technology.Your...


  • Çankaya, Ankara, Turkey Picus Security Full time

    Are you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read onAbout PicusPicus Security, the leading security validation company, gives organizations a clear picture of their cyber risk based on business context. Picus transforms security practices by correlating, prioritizing, and validating...


  • Çankaya, Ankara, Turkey Milvus Robotics Full time

    About UsWe're a dynamic team at Milvus Robotics, passionate about creating advanced robotics systems. As a Field Application Engineer, you'll join us on a mission to create cutting-edge technology that drives industry transformation.Our company culture values innovation, teamwork, and customer satisfaction. We're committed to providing comprehensive support...


  • Çankaya, Ankara, Turkey Milestone One Full time

    Job DescriptionThis Freelance Medical Representative position is an excellent opportunity for those interested in enhancing their career through part-time work. In this role, you will promote opportunities to start or advance in clinical research with our support.Key ResponsibilitiesDevelop and execute strategies to promote opportunities to start or advance...


  • Çankaya, Ankara, Turkey Milvus Robotics Full time

    At Milvus Robotics, we're pioneers in autonomous mobile robots and artificial intelligence. Our mission is to redefine industries with efficient and safe robots.We're applying the technological potential of autonomy, mobile robots, and AI across industries to improve production, operations, and time to market.We pride ourselves on developing high-quality...


  • Çankaya, Ankara, Turkey Chcnav Full time

    About the CompanyChcnav is a leading provider of agriculture machinery solutions. We are seeking an experienced Support Engineer for Farming Technology to join our team in Türkiye. In this role, you will provide technical support and training for our customers and partners.Main ResponsibilitiesDevelop and implement effective technical support strategies for...


  • Çankaya, Ankara, Turkey EPS, Ekspres Personel Servis ve Danışmanlık A.Ş. Full time

    We are looking for a highly skilled Order Fulfillment and Customer Liaison to join our team at EPS, Ekspres Personel Servis ve Danışmanlık A.Ş. in the mining industry.This role involves creating quotations and orders, tracking them in SAP, and responding to customer inquiries via phone or email in a timely and professional manner.The successful candidate...


  • Çankaya, Ankara, Turkey Nanodems Ltd. Full time

    Nanodems Ltd. is seeking a talented Junior Software Support Technician to join our team.Job Summary:We are looking for an individual with excellent technical skills and communication abilities to provide top-notch support to our clients.Required Skills:Education: Technical High School or Associate Degree in Computer Science or related field.Knowledge: Good...


  • Çankaya, Ankara, Turkey PSI CRO Full time

    Job SummaryWe are looking for an experienced Neurology Clinical Trials Representative to join our team. As a key member of our organization, you will play a vital role in promoting opportunities for healthcare professionals to engage in clinical research with PSI CRO's support.Develop and maintain strong relationships with healthcare professionals, including...


  • Çankaya, Ankara, Turkey Mapa Group Full time

    At Mapa Group, we pride ourselves on delivering high-quality projects that meet the needs of our clients. We are seeking an experienced Site Engineering Manager to join our team.About the Position:The successful candidate will have strong technical expertise and excellent leadership skills. They will be responsible for overseeing the technical aspects of...


  • Çankaya, Ankara, Turkey Vodafone Full time

    **Job Overview**As a Network Infrastructure Support Specialist at Vodafone, you will play a critical role in ensuring the stability and performance of our telecommunication network infrastructure.The successful candidate will be responsible for supporting SDWAN technologies, wifi technologies, and other network equipment such as routers, switches, and...


  • Çankaya, Ankara, Turkey PFIFFNER Messwandler AG Full time

    Job OverviewPFIFFNER Messwandler AG is seeking a highly skilled IT & Business Support Specialist to join our global team. This challenging position offers the opportunity to exploit your skills in administration and further development of ERP systems, including database systems.Key ResponsibilitiesServe as the primary contact for the ERP manufacturer (LOGO...


  • Çankaya, Ankara, Turkey Plan Full time

    Job Position: IoT Terminal Installation and Support ExpertWe are seeking an experienced IoT Terminal Installation and Support Expert to join our team. As a key member, you will be responsible for overseeing the installation, maintenance, and troubleshooting of IoT terminals designed and manufactured by Plan-S.Main Responsibilities:Installation and...