Technical Support Specialist

5 days ago


Çankaya, Ankara, Turkey Milvus Robotics Full time

Milvus Robotics is at the forefront of harnessing the power of mobile robotics and AI to redefine industries and optimize operations.

We're developing sophisticated robots that tackle real business challenges, improving production, operations, and time to market.

As a Technical Support Service Coordinator, you'll be responsible for ensuring our clients receive top-notch support, coordinating technical assistance, and providing solutions that drive customer success.

Your key responsibilities will include:

  • Coordinating technical support activities across multiple channels
  • Providing timely and effective solutions to customer problems
  • Prioritizing support requests based on their impact and urgency

You'll serve as the primary communication point between customers and internal teams, ensuring smooth coordination and issue resolution.

To excel in this role, you'll need:

  • A degree in Computer Engineering, Information Systems, or a related field
  • At least 2 years of experience in technical support or customer service
  • Strong communication and problem-solving skills

We offer:

  • A dynamic work environment with a flat organizational structure
  • A competitive salary package
  • Comprehensive health and life insurance coverage


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