Technical Account Manager

7 days ago


Çankaya, Ankara, Turkey Gigalogy Inc. Full time

We are seeking a Technical Account Manager to join our Solutions Consulting team at Gigalogy Inc. The ideal candidate will have experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role, prior experience in a pre-sales role is ideal.

Responsibilities

The Technical Account Manager will be responsible for meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions. This includes conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of prospects and customers.

The successful candidate will need to possess strong communication skills and the ability to influence through effective presentations, customer-specific demos, and workshops. They will also need to work closely with our Professional Services, Customer Success, and Specialist teams to ensure overall customer implementation and adoption of solutions.

  • Meet and exceed sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
  • Possess the ability to position, demonstrate, and create high-level designs across the entire PANW portfolio based on customer business needs
  • Conduct discovery to understand and articulate the key technical, operational, and commercial imperatives of prospects and customers
  • Work closely with Professional Services, Customer Success, and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Demonstrate strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Lead successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  • Orchestrate supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
  • Promote end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
  • Understand the competitive landscape and effectively differentiate our leadership
  • Continuously invest in yourself to develop technical and professional skills that drive your ever-increasing contributions to the success of our customers while actively participating within the Solutions Consultant community and at industry events


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