Industrial Service Market Director
3 days ago
At Volvo Penta, we are shaping the future of transportation and infrastructure solutions. As our Industrial Service Market Director, you will play a crucial role in developing business strategies for services, parts, and accessories.
Main Responsibilities- Develop business strategies to drive growth and profitability
- Coordinate commercial crew activities and business partner development
- Identify market potentials and develop dealer structures
- Manage claims and local legal issues against Volvo Penta
- Conduct business partner and OEM audits, implementing necessary actions
- Oversee customer surveys and ensure OEM customer satisfaction
- Support and develop service market capabilities and technical competence
- Secure competence development for dealers and internal organization
- Manage, inspire, and develop the team
- Contribute to the service market organization and manage operational performance
- Handle warranty and goodwill processes
- Support the authorization and auditing of service dealers
We are looking for a highly motivated and goal-oriented individual with a strong bias for action. The ideal candidate should have excellent command of English (written and spoken), including presentation skills.
The main requirements for this role are:
- Minimum 8 years of experience, preferably in the industrial motors sector
- Excellent communication and collaboration skills across different teams
- Ability to quickly understand customer needs and deliver timely solutions
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