
Logistics IT Support Manager
5 days ago
We are seeking a proactive leader to oversee and manage the IT support operations within our logistics department. This role requires an individual who can lead a team, ensure efficient IT support, and collaborate with other departments to enhance operational efficiency.
**Key Responsibilities:**
- Lead and manage the IT Logistics Application Management team to ensure efficient and effective support for logistics operations.
- Collaborate with cross-functional teams to improve system performance and user satisfaction.
- Ensure the reliability and availability of IT systems supporting logistics operations.
- Manage support requests, incidents, problems, prioritize tasks, and allocate resources effectively.
**Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years of experience in IT support, with at least 2 years in a leadership role, preferably within the logistics sector.
- Proficiency in ERP systems, particularly SAP EWM.
- Familiarity with ITIL or other IT service management frameworks.
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