Shift Execution Manager
2 weeks ago
We are seeking an experienced ICQA Lead to join our team at the Fulfillment Centre. As a Team Lead, you will be responsible for shift execution and team supervision. You will work closely with your manager and line operators to ensure that customer expectations are met, if not exceeded. Your core responsibilities will include ensuring that the team performs efficiently to fulfill customer orders while adhering to safety and quality guidelines.
Key Responsibilities- Create a safe working environment by identifying potential hazards across your area of responsibility.
- Ensure customer orders are fulfilled according to quality standards.
- Provide critical shift-related information to frontline management and operators in real-time.
- Adjust labor allocation within your assigned department as needed to align with the latest plan.
- Drive proactive actions to remove barriers impacting good shift performance as communicated by your manager.
- Collaborate with support functions and other departments to address common issues or needs in key areas of performance, such as process readiness, 5S, safety, and training.
- Support customers' order fulfillment by working directly on operations tasks within your department.
- Deliver coaching and feedback to line operators on productivity, quality, and safe behavior.
- Develop subject matter expertise on all operations processes in your assigned department.
- 1+ years of experience with Microsoft Office products and applications.
- Ability to work a flexible schedule/shift/work area, including weekends, nights, and holidays.
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
- High school or equivalent degree.
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Shift Supervisor
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