Client Engagement Lead

2 days ago


Fatih, Istanbul, Turkey flexigo Full time

We are seeking a Client Engagement Lead to join our team and help us strengthen our ties with existing clients and expand our presence in Turkey and beyond. In this role, you will be responsible for leading the client engagement function and developing effective strategies to maximize customer satisfaction and retention.

The ideal candidate will have experience in B2B software solutions and possess exceptional interpersonal skills, with the ability to interact effectively with all levels of the organization, from Executive Management to Engineering and Marketing leaders. They will have a passion for technology, new systems, and innovative business solutions, and be comfortable interacting with diverse stakeholders, including Executive Management, Engineering, Product, Finance, and Marketing leaders and colleagues.

Key Responsibilities
  • Lead the client engagement function and develop effective strategies to maximize customer satisfaction and retention.
  • Provide technical support to flexigo's customers and our sales team.
  • Collaborate closely with our software and operations teams to deliver high-quality products and services.
  • Stay up-to-date with the latest trends and innovations in the shared mobility industry.
  • Contribute to the development of new business opportunities and partnerships.


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