Strategic Program Director for Seller Experience

1 week ago


Fatih, Istanbul, Turkey Amazon Full time
Job Description

We are seeking a highly skilled Strategic Program Director for Seller Experience to lead our regional program in LATAM. This role involves defining strategies to enhance the registration and verification experience for sellers in Mexico, with a focus on driving improvements and reducing friction.

The ideal candidate will be a strong leader with solid analytical, critical thinking, and problem-solving skills. They will have experience in program management and be able to build trust and drive urgency across the organization. The Program Director will work closely with local and global teams to achieve business results.

Key Responsibilities:

  • Consolidating roadmaps of program improvements and driving frequent reviews with stakeholders
  • Creating and overseeing reports of metrics and impact of current seller registration and verification experience
  • Providing support materials to internal teams with seller contact
  • Keeping external and internal teams informed about key project issues and actively working with responsible teams to identify and solve paths to green
  • Owning and writing business reviews and callouts regarding verification experience to senior leadership
  • Influencing and defining local product roadmap for features in Verification Experience in Mexico


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