Logistics and Customer Service Analyst

1 day ago

Fatih, Istanbul, Turkey Bunge Iberica SA Full time

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Logistics and Customer Service Analyst

City : Istanbul 

Requisition Number : 35369 

Are you willing to consolidate your career and make a difference in a global vital business? Become part of our team and help build an organization that is working on the latest trends in Agri and Food Solutions - you probably have heard about our local brands of oil, such as Salat and Komili?

We are growing and looking for a passionate, bold, and driven Logistics and Customer Service Analyst based in Istanbul Are you the one?

What you will be doing in this role:

You will be in charge of the efficiency and control of the Logistics & Supply Chain business activities from order receipt to product delivery while continuously designing automation & transformation improvement actions to customers.

This will be done through the following actions:

  • Analyze customer issues to develop processes to increase customer satisfaction.
  • Support transportation planning cycle and improvement opportunities in truck utilization
  • Become familiar with the Customer's business model, objectives and roadmap and coordinate with respective teams when needed (Sales & Supply Chain departments)
  • Optimizing end to end flow of products from DCs to customers.
  • Performing such activities – Loss Tree and Root Cause Analysis of top losses, stock issues, system, credit management issues.
  • Formulating calculations on Customer Case Fill On-Time, monitoring performance at weekly/monthly intervals.
  • Developing such tools & systems that support company's progress towards Supply Chain automatization/digitalization transformation projects.
  • Paying attention to vehicle occupancy and route optimization of orders, manage the logistics operations processes and create shipments with suppliers

What do we expect from our future colleague

  • University Degree in a related field
  • At least 2 - 3 years of experiences in Order Management, Planning, Logistics, and Distribution
  • Proficiency with MS Office Programs, SAP knowledge will be a plus
  • Highly analytic & data driven approach with an ownership perspective
  • Logistics Operation Management

What can you expect from Bunge

  • A competitive salary and great benefits package (company car, medical health insurance, life insurance, company pension plan, etc.);
  • Work within an experienced team, with international exposure to other specialists in the same field and opportunity to advance in a newly established team
  • The right tools for the right job;
  • The freedom to supply with your own input in order to improve our processes.

We are Bunge

Bunge is a global agribusiness with one mission – we connect farmers to consumers to deliver essential food, feed and fuel to the world. We have unmatched global scale and deeply rooted relationships which allow us to bring innovative ingredients and knowledge to some of the world's biggest brands – many of which are likely in your home right now. 

We know that to achieve our mission and deliver the best results to our customers, each other and the world we need to worktogether– so we hire talented people who arepassionate,boldanddrivento work as One Bunge. This dedication is deeply embedded in our culture and reflected in the way we work. 

Every day our people exemplify these values, which represent Bunge at its core: 

Act as One Team 

by fostering inclusion, 
collaboration and respect 

Drive for Excellence 

by being agile 
innovative and efficient 

Do What's Right 

by acting safely, ethically 
and sustainably 

If this sounds like you,join us We value and invest in people who believe in our purpose and are excited to live it every day – people who are#ProudtoBeBunge. 

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. 

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Job Segment: Logistics, Supply Chain, Supply, Agribusiness, Operations, Customer Service, Agriculture

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