
E-Shop Manager
4 days ago
As an ASUS eShop Manager, your main task is to develop the ASUS eCommerce business, covering the full range of ASUS product lines. This role will be accountable for acquiring resources and coordinating efforts of local team, HQ & third-party vendors to deliver projects according to territory's plan.
Job Responsibilities
- Develop and Implement Strategies:
- Create and execute eCommerce strategies to drive online sales and enhance customer experience.
- Align eCommerce goals with overall business objectives.
- Oversee the design, functionality, and performance of the company's website.
- Ensure the website is user-friendly, secure, and optimized for search engines (SEO).
- Manage digital marketing campaigns, including PPC, SEO, email marketing, and social media.
- Analyze marketing data to improve campaign performance and ROI.
- Select and manage the online product catalog, including pricing and promotions.
- Ensure accurate and compelling product descriptions and images.
- Monitor and improve the customer journey on the website.
- Handle customer inquiries and resolve issues promptly.
- Analyze eCommerce metrics and sales data to identify trends and opportunities.
- Use data-driven insights to make informed decisions and optimize strategies.
- Phase in new ideas and digital insights according to the ASUS direction and adopt to the local market and execute.
- Responsible for the new product launch on eShop in order to grow business and brand position. Define the launch strategy and plan, get consensus and resources from country managers, and execute with the stakeholders in country /territory/headquarters.
- Security and Compliance:
- Ensure the security of customer information and transactions.
- Stay updated with eCommerce trends and technological advancements.
- Work closely with cross-functional teams, including marketing, sales, IT, and customer service.
- Ensure consistent branding and messaging across all online channels.
- Develop and manage the eCommerce budget, including advertising and promotional spend.
- Track expenses and ensure profitability.
Qualifications and Background:
- Minimum 2 years of eCommerce operation experience
- Strong analytical, communication and presentation skills
- Ability to work in a fast-paced environment with daily decision making
- Demonstrating strong drive for results
- Knowledge of SEO
- Digital Advertising: Google Ads, Facebook Ads and other advertisement platforms
- Developing and designing OMO and email/repeat customer campaigns
- Team player and effective in dealing with ambiguity
- Strong business acumen and customer focus
- Comfortable working with numbers and evaluating/analyzing large sets of data in Excel
- Ability to work under high pressure and to prioritize work deadlines
- Attention to detail and high-quality work at all times
- No military obligation for male candidates
- Interested in PC technologies and market trends
- Technical Proficiency: Knowledge of eCommerce platforms, web development, and digital marketing tools
- Analytical Skills: Ability to analyze data and metrics to drive decision-making
- Project Management: Strong organizational and project management skills to handle multiple tasks and deadlines
- Communication: Excellent verbal and written communication skills for effective collaboration and customer interaction
- Creativity: Innovative thinking to develop engaging marketing campaigns and improve the online shopping experience
- Microsoft Office: Excellent in PowerPoint to conduct presentations, and excellent in Excel to run data analysis
Mid-Senior level
Employment TypeFull-time
Job FunctionMarketing
IndustriesComputer Hardware Manufacturing, Computers and Electronics Manufacturing, and Technology, Information and Media
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