E-Shop Manager

4 days ago


Fatih, Istanbul, Turkey ASUS Full time

As an ASUS eShop Manager, your main task is to develop the ASUS eCommerce business, covering the full range of ASUS product lines. This role will be accountable for acquiring resources and coordinating efforts of local team, HQ & third-party vendors to deliver projects according to territory's plan.

Job Responsibilities

  1. Develop and Implement Strategies:
    1. Create and execute eCommerce strategies to drive online sales and enhance customer experience.
    2. Align eCommerce goals with overall business objectives.
    3. Oversee the design, functionality, and performance of the company's website.
    4. Ensure the website is user-friendly, secure, and optimized for search engines (SEO).
    5. Manage digital marketing campaigns, including PPC, SEO, email marketing, and social media.
    6. Analyze marketing data to improve campaign performance and ROI.
    7. Select and manage the online product catalog, including pricing and promotions.
    8. Ensure accurate and compelling product descriptions and images.
    9. Monitor and improve the customer journey on the website.
    10. Handle customer inquiries and resolve issues promptly.
    11. Analyze eCommerce metrics and sales data to identify trends and opportunities.
    12. Use data-driven insights to make informed decisions and optimize strategies.
    13. Phase in new ideas and digital insights according to the ASUS direction and adopt to the local market and execute.
    14. Responsible for the new product launch on eShop in order to grow business and brand position. Define the launch strategy and plan, get consensus and resources from country managers, and execute with the stakeholders in country /territory/headquarters.
  2. Security and Compliance:
    1. Ensure the security of customer information and transactions.
    2. Stay updated with eCommerce trends and technological advancements.
    3. Work closely with cross-functional teams, including marketing, sales, IT, and customer service.
    4. Ensure consistent branding and messaging across all online channels.
    5. Develop and manage the eCommerce budget, including advertising and promotional spend.
    6. Track expenses and ensure profitability.

Qualifications and Background:

  1. Minimum 2 years of eCommerce operation experience
  2. Strong analytical, communication and presentation skills
  3. Ability to work in a fast-paced environment with daily decision making
  4. Demonstrating strong drive for results
  5. Knowledge of SEO
  6. Digital Advertising: Google Ads, Facebook Ads and other advertisement platforms
  7. Developing and designing OMO and email/repeat customer campaigns
  8. Team player and effective in dealing with ambiguity
  9. Strong business acumen and customer focus
  10. Comfortable working with numbers and evaluating/analyzing large sets of data in Excel
  11. Ability to work under high pressure and to prioritize work deadlines
  12. Attention to detail and high-quality work at all times
  13. No military obligation for male candidates
  14. Interested in PC technologies and market trends
  15. Technical Proficiency: Knowledge of eCommerce platforms, web development, and digital marketing tools
  16. Analytical Skills: Ability to analyze data and metrics to drive decision-making
  17. Project Management: Strong organizational and project management skills to handle multiple tasks and deadlines
  18. Communication: Excellent verbal and written communication skills for effective collaboration and customer interaction
  19. Creativity: Innovative thinking to develop engaging marketing campaigns and improve the online shopping experience
  20. Microsoft Office: Excellent in PowerPoint to conduct presentations, and excellent in Excel to run data analysis
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Marketing

Industries

Computer Hardware Manufacturing, Computers and Electronics Manufacturing, and Technology, Information and Media

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