Delivery Experience Strategist

4 days ago


Fatih, Istanbul, Turkey Amazon Full time

This is a unique opportunity to join Amazon's dynamic team and lead the Last Mile operations in Turkey. As the Last Mile Operations Leader, you'll be responsible for developing and executing strategies that drive business growth, improve customer satisfaction, and enhance operational efficiency.

Key Accountabilities

The successful candidate will lead the daily operations, develop and grow the leadership team, and drive operational excellence while managing sales events/peaks. Key metrics include safety, people, operations, costs, and quality.

We're seeking an experienced leader who can think critically, analyze data, and make informed decisions. If you have a passion for logistics, a proven track record of success, and a commitment to excellence, we encourage you to apply.

Desirable Skills and Qualifications

- Bachelor's degree with 10-15 years of Logistics/supply chain/operations experience
- Team leadership experience in a managerial position in a fast-paced logistics/supply chain/operations environment
- Strong business judgment, with a track record of successfully delivering quantifiable results
- Proven analytical thinking, project management skills, exceptional organizational abilities, as well as great attention to detail
- Think clearly, analyze quantitatively, problem-solve, support and adhere to scope of requirements and, above all, prioritize effectively
- Entrepreneurial mindset, with the tenacity to develop ideas independently while thriving in a fast-paced environment
- Possess a demonstrated ability to manage, motivate and influence work behaviors
- Excellent communication skills with the ability to confidently liaise with stakeholders at all levels of seniority
- Strong Excel and data analysis skills are required, along with demonstrated problem solving and analytical capabilities,
- Able to work flexible, non-traditional schedules and shifts; you always commit the time required to get the job done



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