
Executive Director of Operations
4 days ago
CityBBQ is a leading quick casual BBQ concept with 75 locations across 10 states. Founded in Columbus, OH in 1999, the company has established itself as an award-winning brand, serving and creating happiness through its passion for the art of BBQ.
We are committed to delivering exceptional customer experiences while maintaining high standards of quality, safety, and integrity. Our team is dedicated to living our core values: Safety First, Treat Others with Integrity, Deliver Quality without Sacrifice, and Produce Profit and Cash Flow for Long-term Value.
Job DescriptionThe General Manager will lead a team of restaurant professionals in achieving sales growth, operational excellence, and customer satisfaction. Key responsibilities include developing and executing local store marketing plans, maximizing profits through cost control and productivity tools, ensuring compliance with brand standards and government regulations, and utilizing Voice of Guest feedback to improve service execution.
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of the restaurant industry. They will be able to develop positive working relationships with all restaurant personnel, adapt to a fast-paced environment, and provide exceptional customer service.
BenefitsAt CityBBQ, we offer a comprehensive benefits package designed to support our employees' physical, financial, and emotional well-being. Highlights include quarterly bonus opportunities, free uniforms and slip-resistant shoes, vacation pay, 401k matching, medical, dental, and vision insurance, and more.
Qualifications and RequirementsTo succeed in this role, you will need:
- Bachelor's degree in a related field or equivalent education and experience
- Proven track record in restaurant management, preferably as a GM
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Demonstrated ability to lead and develop people
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