Customer Service and Administrative Specialist

7 days ago


Şahinbey İlçesi, Gaziantep, Turkey Ekopet Recycling Full time

Ekopet Recycling seeks a highly skilled and motivated Sales Support Specialist to join our team. As a key member of our sales unit, you will play a vital role in ensuring seamless customer interactions and driving business growth.

About the Role:
  • Job Summary: Provide exceptional customer support and assistance to the sales team, ensuring smooth operations and meeting customer expectations.
Key Responsibilities:
  • Project Collaboration: Collaborate with the sales team on various projects, utilizing your organizational skills to deliver high-quality results.
  • Order Management: Process incoming and prepared orders into our system, following company policies and procedures.
  • Customer Communication: Maintain open and transparent communication with customers, ensuring their needs are met and concerns are addressed promptly.
  • Order Tracking: Monitor shipment orders awaiting dispatch from our warehouse, keeping customers informed of progress.
  • Record Keeping: Maintain accurate and up-to-date records of meetings and decisions, facilitating seamless communication within our team.
Requirements:
  • Language Proficiency: Fluency in English (written and spoken) is essential for success in this role.
  • Organizational Skills: Strong organizational and follow-up abilities are crucial for managing multiple tasks and priorities.
  • Industry Experience: Previous experience in sales support, order management, or a similar role is highly valued but not required.
  • Communication and Coordination: Excellent communication and coordination abilities are necessary for working effectively with internal teams and external customers.


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