Loyalty Program Manager

3 days ago


Fatih, Istanbul, Turkey DeFacto Full time

Founded in 2005, DeFacto has grown into a global fashion brand with a strong commitment to social responsibility.

We're seeking an experienced CRM Manager to join our team and lead customer retention and growth initiatives, driving business results through data-driven decision making.

Key Tasks:
  • Develop and execute CRM strategies that enhance customer engagement and loyalty.
  • Manage customer lifecycle, from acquisition to retention, across multiple channels.
  • Collaborate with cross-functional teams to drive business outcomes and meet KPIs.
Requirements:
  • Bachelor's degree from a related field; Master's degree especially MBA is a plus.
  • Minimum 7 years of experience in CRM or a related field.
  • Strong analytical and problem-solving skills with excellent communication skills.
What You'll Get:
  • Opportunities to work on international projects and collaborate with diverse cultures.
  • Career & Personal Growth: Access to training programs and skill development opportunities.
  • Award-winning employee recognition program.


  • Fatih, Istanbul, Turkey Coderspace Full time

    Danışmanlığı yürüttüğümüz Türkiye'nin özel bankalarından biri olan gelişmiş dijital bankacılık kanalları ile müşterilerine kurumsal, ticari, KOBİ, bireysel ve özel bankacılık alanlarında ürün ve hizmet sunan müşterimizin kendi kadrosunda değerlendirmek üzere Sadakat Programı Uzmanı arayışımız...


  • Fatih, Istanbul, Turkey Amadeus Full time

    A Global Leader in Travel TechnologyAt Amadeus, you'll have the opportunity to shape the future of travel with our cutting-edge solutions and global presence.As the Senior Manager Engineering – Loyalty Services, you will lead a team of engineers and managers to deliver high-quality solutions to our customers worldwide.Your Key ResponsibilitiesManage a team...


  • Fatih, Istanbul, Turkey Avature Full time

    Program Management ExecutiveWe are seeking a highly experienced Program Management Executive to join our team at IBM. As a Program Management Executive, you will be responsible for leading and directing multiple programs simultaneously, ensuring that they are executed successfully and on time. You will work closely with cross-functional teams to identify,...


  • Fatih, Istanbul, Turkey Türkiye Yapay Zeka İnisiyatifi (TRAI) Full time

    Acceleration Program Manager / Ecosystem SpecialistWe are looking for an Acceleration Program Manager (Ecosystem Specialist) to join our team at the Turkish Artificial Intelligence Initiative (TRAI)We are seeking a professional to lead our upcoming AI-focused acceleration program, guide startups, and contribute to the growth of the ecosystem. Are you ready...

  • CRM Manager

    3 days ago


    Fatih, Istanbul, Turkey DeFacto Full time

    Get AI-powered advice on this job and more exclusive features.Founded in 2005 with the vision of becoming a global fashion brand, our company now serves millions of customers worldwide through 500+ stores and online operations.At DeFacto, we see ourselves as more than just a company. Our goal is to strengthen the engagement, motivation, and social...


  • Fatih, Istanbul, Turkey School of Business & Management Istanbul Full time

    Redefine the future of education with School of Business & Management Istanbul!About the RoleThis mid-senior level contract role involves overseeing educational programs, managing curriculum development, and ensuring academic quality. The ideal candidate will have experience in higher education and transnational education.Key AccountabilitiesDevelop and...

  • Retail CRM Manager

    5 days ago


    Fatih, Istanbul, Turkey Modanisa Full time

    Key Skills and QualificationsTo succeed in this role, you will need:5-7 years of experience in CRM management, preferably in e-commerce or fashion retailStrong analytical skills with experience using CRM software and data analysis toolsSolid understanding of both online and offline store CRM strategiesExperience in managing customer segmentation, loyalty...


  • Fatih, Istanbul, Turkey Institut Straumann AG Full time

    Job OverviewThe Regional Compliance Manager EMEA is a critical role within the Straumann Group, responsible for fostering a culture of business integrity across the assigned geographic area. This high-impact position requires a seasoned compliance professional with expertise in the healthcare sector.Main ResponsibilitiesDevelop and implement the business...


  • Fatih, Istanbul, Turkey IBM Full time

    **Software Project Management**We're looking for an experienced Software Project Manager to join our team at IBM Technology Expert Labs. In this role, you will be responsible for managing large-scale software projects, ensuring timely delivery, and maintaining excellent communication skills.**Key Responsibilities**Manage project schedules, budgets, and...


  • Fatih, Istanbul, Turkey DeFacto Full time

    At DeFacto, we see ourselves as more than just a company. Our goal is to strengthen the engagement, motivation, and social responsibility of every DeFacto team member.We're looking for a seasoned CRM Manager to drive customer loyalty and retention initiatives, leveraging data analytics and creative solutions.Main Objectives:Develop and execute CRM strategies...


  • Fatih, Istanbul, Turkey TikTok Full time

    Job DescriptionWe are looking for a highly motivated Regional Program Manager to join our team in Turkey. In this role, you will be responsible for developing and executing locally relevant programs to drive Creator and Publisher engagement, as well as supporting tentpole activations and long-term content programs.The ideal candidate will have a strong...


  • Fatih, Istanbul, Turkey Kaizen Technology Full time

    Founded in 2016, Kaizen Technology creates data-driven, customizable loyalty applications, enabling organizations to manage and act on customer data.Company & Positions 50-100 people"Kai" (change) and "Zen" (good), translating to "change for better" or "continuous improvement." At Kaizen Technology, our name is more than just a brand name — it's a...

  • Program Manager

    4 days ago


    Fatih, Istanbul, Turkey Axa Si̇gorta Full time

    The Program Manager - AXA Sigorta will be responsible for developing and implementing project management strategies that support business objectives. This role involves leading cross-functional teams, managing project timelines, and ensuring delivery of high-quality results on time.You'll collaborate with business stakeholders, IT teams, and external...

  • Program Coordinator

    2 days ago


    Fatih, Istanbul, Turkey World Bank Group Full time

    The World Bank Group is seeking a highly motivated and organized Program Assistant to ensure the smooth operations of IFC MCT Turkiye Hub Office.This role will support the implementation of IFC Program through administrative and other support services to select IFC industry teams and/or cross-cutting departments based in Istanbul.The ideal candidate will...


  • Fatih, Istanbul, Turkey Türkiye Yapay Zeka İnisiyatifi (TRAI) Full time

    Accelerating AI InnovationTürkiye Yapay Zeka İnisiyatifi (TRAI) is looking for an experienced professional to drive its AI-focused acceleration program forward.This role involves managing the application process, developing education and mentorship programs, and connecting startups with investors.The ideal candidate will have 3-5 years of experience in...


  • Fatih, Istanbul, Turkey Avature Full time

    Career Development OpportunitiesThe L'Oréal SeedZ Management Trainee Program offers a unique opportunity to develop your skills and expertise in a dynamic and challenging environment.Program StructureYou will begin your journey by rotating in different positions and divisions for a total of 12 months.During this time, you will gain valuable experience and...


  • Fatih, Istanbul, Turkey Kaizen Technology Full time

    Transforming Business GrowthKaizen Technology is a data-driven loyalty platform that enables organizations to create meaningful connections with their customers. Our platform allows businesses to collect, analyze, and act on customer data, enabling them to create custom campaigns and personalized experiences that drive repeat purchases and sustained business...


  • Fatih, Istanbul, Turkey Amazon Full time

    Program Manager, Partnerships, Payments Business OperationsJob ID: 2848552 | Amazon Turkey Perakende Hizmetleri Limited SirketiAmazon's mission is to be earth's most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To achieve this, Amazon Payment Operations is looking for a Program Manager who will...

  • Partner Program

    2 days ago


    Fatih, Istanbul, Turkey adidas Full time

    Purpose & Overall Relevance for the Organization:This person will be primarily responsible for driving the marketplace business with respective partners in Turkey and achieving the FY business targets.Responsible for managing / supporting new partner launches and piloting of new business models identified in the Partner Commerce landscape within...


  • Fatih, Istanbul, Turkey Stay Influence Full time

    In this pivotal role, you will combine leadership with strategy, guiding the account management team to excel in client satisfaction and retention across diverse global markets.You will develop and refine client success strategies to enhance client satisfaction and loyalty, ensuring alignment with global market demands and company standards.Key...