Retention and Growth Specialist

1 week ago


Fatih, Istanbul, Turkey Insider Full time

At Insider, we're dedicated to delivering exceptional customer experiences through innovative technology solutions.

About Our Culture

We believe in fostering a collaborative and inclusive environment where our employees can grow and thrive. Our culture is built on a set of core values that guide our decision-making and behaviors.

The Client Success Manager role is a critical position in our organization, requiring a unique blend of technical and interpersonal skills. As a Client Success Manager, you'll:

  • Drive customer adoption and retention
  • Build and maintain strong relationships with customers
  • Collaborate with internal stakeholders to deliver results
  • Develop and implement strategies to improve customer satisfaction and loyalty

To succeed in this role, you'll need:

  • Bachelor's Degree in Business, Marketing, Engineering, or related fields
  • 4+ years of experience in customer-facing customer success, account management, or strategic consulting
  • Excellent communication and interpersonal skills
  • Ability to think strategically and manage multiple priorities

We offer a comprehensive benefits package, including access to LinkedIn Learning, Blinkist, Masterclass, and Neoskola. Join our team and be part of an exciting journey shaping the future of customer experiences.



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