Retention and Growth Specialist
1 week ago
At Insider, we're dedicated to delivering exceptional customer experiences through innovative technology solutions.
About Our CultureWe believe in fostering a collaborative and inclusive environment where our employees can grow and thrive. Our culture is built on a set of core values that guide our decision-making and behaviors.
The Client Success Manager role is a critical position in our organization, requiring a unique blend of technical and interpersonal skills. As a Client Success Manager, you'll:
- Drive customer adoption and retention
- Build and maintain strong relationships with customers
- Collaborate with internal stakeholders to deliver results
- Develop and implement strategies to improve customer satisfaction and loyalty
To succeed in this role, you'll need:
- Bachelor's Degree in Business, Marketing, Engineering, or related fields
- 4+ years of experience in customer-facing customer success, account management, or strategic consulting
- Excellent communication and interpersonal skills
- Ability to think strategically and manage multiple priorities
We offer a comprehensive benefits package, including access to LinkedIn Learning, Blinkist, Masterclass, and Neoskola. Join our team and be part of an exciting journey shaping the future of customer experiences.
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