Sales Support Analyst Lead

3 days ago


Fatih, Istanbul, Turkey Stryker Group Full time

Sales Support Analyst Lead

About the Role:

  1. This role involves analyzing complex data sets to identify trends and insights that drive business growth and customer satisfaction.
  2. Developing and maintaining reports and dashboards to track key service metrics supports sales strategies and drives revenue growth.
  3. Collaborating with cross-functional teams to optimize service contract renewals and revenue generation drives business success across the EEMEA region.
  4. Maintaining direct contact with customers builds strong relationships and enhances customer satisfaction, participating in customer meetings to provide expert knowledge on products and services.
  5. Managing the lead generation process, nurturing leads and communicating opportunities to Sales Representatives ensures seamless communication throughout the sales cycle.
  6. Preparing and presenting proposals and ROI analyses to stakeholders highlights the value of our services and drives business decisions.
  7. Responding to customer inquiries regarding service contracts, warranties, and account management issues provides timely and effective solutions.

Key Requirements:

A Bachelor's Degree in Data Science, Business, or a related field, along with 2+ years of experience in data analysis, sales support, or customer-facing roles, with proficiency in data analysis tools and software, is required.

Preferred Skills:

  • Experience with CRM systems.
  • Familiarity with sales tools and data visualization.
  • Understanding of service contract management and pricing strategies.


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