Hotel Rate and Inventory Specialist

22 hours ago

Muratpaşa, Turkey HBX Group Full time

About Us

HDX is the world's leading technology partner, connecting and empowering the world of travel. We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

We are a tech-driven company with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. Our team at HDX encourages 'move fast, dream big and make the difference' every day.

As a Hotel Rate and Inventory Specialist, you will work as part of our high-performing, collaborative commercial team. The successful candidate will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance.

The ideal candidate will have experience in sales / e-commerce / revenue and excellent analytical skills.

  • Negotiate the best commercial (rates, inventory, releases, OVR, MC) and financial (credit terms, payment terms) conditions.
  • Manage inventory strategically (hotel room nights) so it can be sold to the right customer at the right time and for the right price.
  • Understand, anticipate and influence suppliers' behavior in order to maximize the operating margin.

Key Responsibilities:

  • Negotiate and contract renewal conditions: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy by conducting face-to-face visits to top 5% hotels in the portfolio and periodic remote interactions with the rest of the portfolio to improve existing commercial conditions.
  • Ensure renewed contracts are live with sufficient lead time to capture early bookings.
  • Act as the remote key point contact for accommodation supplier vendors to maintain the relationship for matters related to contracting, operational, commercial or financial activities.
  • Explain tools and procedures to suppliers by giving demonstrations, providing materials and contact support information.
  • Ensure suppliers comply with Health & Safety, giving the proper support to the H&S specialist agents.
  • Prioritize and turn around campaigns and opportunities.
  • Understand, analyze and identify business trends and opportunities in the destination from region's trading report, destination news and happenings.
  • Explain performance of the destination or specific hotels when required with clear insight on key causes of performance.
  • Be the first contact for hoteliers, the administration department, final clients, and other departments, dealing with all types of problems.

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