Customer Service Director

21 hours ago


Fatih, Istanbul, Turkey HSH Group The Peninsula Hong Kong Full time
Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of 3 years of experience in a similar position within luxury hotels.
  • Excellent communication and time management skills.
  • Familiarity with yielding strategies and customer service techniques.
  • Fluent English language proficiency, with expertise in a second language desirable.


  • Fatih, Istanbul, Turkey ManpowerGroup Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Director to lead our Luxury Goods and Jewelry division. As a key member of our team, you will be responsible for developing and implementing strategies to enhance customer satisfaction.This role involves overseeing the entire customer service operation, from strategy planning to performance...


  • Fatih, Istanbul, Turkey Kraft Heinz Company Full time

    About the RoleWe are seeking an experienced Customer Service Director to join our team in Istanbul. As a key member of our S&OP team, you will be responsible for ensuring robust and effective order processing methods, working closely with the demand planning and sales teams to drive growth in IMS.Key responsibilities include:Ensuring optimal flow of goods to...


  • Fatih, Istanbul, Turkey Mastercard Full time

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...


  • Fatih, Istanbul, Turkey Interstate AC Service Full time

    Job DescriptionAs an English Speaking Customer Expert at Teleperformance Turkey, you will be responsible for answering calls coming to our customer experience center in accordance with standards. You will seek customer service specialists who ensure customer satisfaction by providing accurate information and quality service.Your primary duties include...


  • Fatih, Istanbul, Turkey TalentWay Consultancy Full time

    We're partnering with a global company dedicated to helping employees of various companies and institutions embrace an active and healthy lifestyleWe are actively seeking a dynamic Customer Experience Director for their teams in İstanbul. Joining forces with a global company, you'll play a pivotal role in expanding our footprint and solidifying our position...


  • Fatih, Istanbul, Turkey Colgate-Palmolive Full time

    Job SummaryThe Customer Engagement Manager role at Colgate-Palmolive involves developing and maintaining customer relationships, managing customer service issues, and contributing to business growth. We are looking for a highly motivated individual with excellent communication and analytical skills to join our team.Responsibilities:Build and maintain strong...


  • Fatih, Istanbul, Turkey Volvo Car Germany GmbH Full time

    About the RoleWe are looking for a talented Dealer Services Director to join our Commercial Operations Team. In this role, you will be responsible for leading the development of sales strategies and tactics to drive performance and customer satisfaction across our dealership network.As a key member of our team, you will work closely with dealerships to...


  • Fatih, Istanbul, Turkey Accedo TV Full time

    Job OverviewWe are seeking an experienced Operations Director to join our team and drive the success of our Managed Service (MS) offerings. As a key member of our operations team, you will be responsible for ensuring operational excellence across all managed services.In this role, you will have the opportunity to work closely with our delivery, operations,...


  • Fatih, Istanbul, Turkey Interstate AC Service Full time

    About UsWe are Kurdish Language Customer Support specialists who are dedicated to providing exceptional service to our clients. Our team is made up of experienced professionals who are fluent in Sorani Kurdish and English, and who are passionate about delivering outstanding customer service.The ideal candidate will have a strong understanding of customer...

  • Customer Service

    3 days ago


    Fatih, Istanbul, Turkey Samsung Electronics Full time

    Customer Service | Field Operations Assistant ManagerSamsung Customer Service Department is looking for a Field Operations Assistant Manager who will be responsible for managing assigned service accounts in field operations, monitoring performance, conducting audits, and providing coaching. Additionally, this role will be a support as after-sales contact for...


  • Fatih, Istanbul, Turkey Enuygun AS Full time

    Enuygun AS is seeking an experienced Customer Experience Management Director to lead our Lifecycle Marketing team and develop customer-centric strategies.Key AccountabilitiesDevelop and execute comprehensive CRM strategies to improve customer engagement, retention, and reactivation.Design and implement customer journeys, ensuring seamless experiences across...


  • Fatih, Istanbul, Turkey Hewlett Packard Enterprise Full time

    Hewlett Packard Enterprise is a global leader in edge-to-cloud technology, helping companies connect, protect, analyze, and act on their data and applications. We're seeking a seasoned professional to fill the role of Service Operations Director.This leadership position is responsible for managing a service segment of significant scope and complexity at the...


  • Fatih, Istanbul, Turkey ING Türkiye Full time

    We are seeking an experienced professional to join our team as the CORPORATE SERVICES AND FACILITIES DIRECTOR. In this role, you will be responsible for managing all aspects of corporate services and facilities, including real estate, construction, and administrative affairs.About the Role:Lead the development and implementation of strategies for corporate...

  • Customer Service

    5 days ago


    Fatih, Istanbul, Turkey Evonik group Full time

    Customer Service / Supply Chain Representative page is loadedCustomer Service / Supply Chain RepresentativeApply locations Istanbul time type Full time posted on Posted 2 Days Ago job requisition id R3748670% Customer Service 30% Supply Chain responsibilitiesRESPONSIBILITIESProvide accurate and timely information to customers before, during, and after a...

  • Customer Service

    5 days ago


    Fatih, Istanbul, Turkey Evonik Group. Full time

    Customer Service / Supply Chain RepresentativeLocations: IstanbulTime Type: Full-timePosted On: 2 days agoJob Requisition ID: R3748670% Customer Service, 30% Supply Chain ResponsibilitiesRESPONSIBILITIESProvide accurate and timely information to customers before, during, and after a transaction to maintain and improve customer relationships.Work on the...


  • Fatih, Istanbul, Turkey Interstate AC Service Full time

    [et_pb_section fb_built="1" custom_padding_last_edited="on|phone" admin_label="section" _builder_version="4.17.4" custom_padding="0px||1px||false|false" custom_padding_tablet="0px||||false|false" custom_padding_phone="||0px||false|false" global_colors_info="{}"][et_pb_row admin_label="row" module_class="job-details-page" _builder_version="4.17.4"...

  • Customer Service

    2 days ago


    Fatih, Istanbul, Turkey Evonik Full time

    70% Customer Service, 30% Supply Chain ResponsibilitiesRESPONSIBILITIESProvide accurate and timely information to customers before, during, and after a transaction to maintain and improve customer relationships.Work on the customer order process to ensure orders are planned and delivered accurately and efficiently. This includes import, export, and transit...


  • Fatih, Istanbul, Turkey Interstate AC Service Full time

    [et_pb_section fb_built="1" custom_padding_last_edited="on|phone" admin_label="section" _builder_version="4.17.4" custom_padding="0px||1px||false|false" custom_padding_tablet="0px||||false|false" custom_padding_phone="||0px||false|false" global_colors_info="{}"][et_pb_row admin_label="row" module_class="job-details-page" _builder_version="4.17.4"...


  • Fatih, Istanbul, Turkey Afiniti. Full time

    Associate Director, Client Data ServicesPosition: Associate Director, Client Data ServicesLocation: Istanbul, TurkeyJob Id: 2280# of Openings: 1About AfinitiAt Afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple...

  • Managing Director

    7 days ago


    Fatih, Istanbul, Turkey Boyden Full time

    Managing Director - Certification ServicesManaging Director – Certification ServicesWe are looking for a Managing Director to lead the country operations for a globally recognized international certification services provider.Reporting directly to the Group Managing Director, the successful candidate will be responsible for shaping the strategic direction,...