
Customer Experience Management Director
3 days ago
Enuygun AS is seeking an experienced Customer Experience Management Director to lead our Lifecycle Marketing team and develop customer-centric strategies.
Key Accountabilities- Develop and execute comprehensive CRM strategies to improve customer engagement, retention, and reactivation.
- Design and implement customer journeys, ensuring seamless experiences across all touchpoints.
- Collaborate closely with Product, Growth, and Data teams to develop data-driven lifecycle marketing initiatives.
As a mid-senior level professional in Project Management and Information Technology, you will have the opportunity to work with the latest technologies and tools serving millions of travelers worldwide.
-
Customer Experience Director
7 days ago
Fatih, Istanbul, Turkey TalentWay Consultancy Full timeWe're partnering with a global company dedicated to helping employees of various companies and institutions embrace an active and healthy lifestyleWe are actively seeking a dynamic Customer Experience Director for their teams in İstanbul. Joining forces with a global company, you'll play a pivotal role in expanding our footprint and solidifying our position...
-
Store Experience Director
3 days ago
Fatih, Istanbul, Turkey adidas Full timeRole Description:We are looking for an ambitious Store Experience Director to join our team. As a Store Experience Director, you will be responsible for delivering outstanding store experiences that exceed customer expectations and drive business results.You will work closely with cross-functional teams to develop and execute visual merchandising strategies,...
-
Director of E-commerce Partnerships
1 week ago
Fatih, Istanbul, Turkey Cresco Human Resources Management & Consultancy Ltd. Full timeDirector of E-commerce Partnerships Job OpportunityWe are seeking a talented individual to join our team as a Director of E-commerce Partnerships. The successful candidate will be responsible for leading and optimizing partnership management processes across the e-commerce and technology sectors.About the RoleThe Director of E-commerce Partnerships will be...
-
Experience Design Director
3 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeVodafone Turkey is seeking an Experience Design Director to lead our Digital Transformation efforts and drive solutions to improve the customer experience and level of service.Key ResponsibilitiesE2E journey design of new products to be launched, ensuring compatibility to Vodafone Group's digital first proposition checklist of products & services & journeys...
-
Customer Experience Director
11 hours ago
Fatih, Istanbul, Turkey Global Exchange Group Full timeWhat You'll DoEvaluate sales channels and develop strategies to drive growthMonitor customer experience metrics to ensure high satisfaction and retention ratesPrepare detailed sales performance reports, identifying key insights and improvement areasWork closely with marketing, operations, and finance teams to align sales efforts with broader business goals
-
Digital Experience Director
5 days ago
Fatih, Istanbul, Turkey Behance Full timeCompany Overview:BHAREE is a leading platform for creative professionals to showcase their work and get discovered. As a Digital Experience Director, you will be responsible for creating immersive and engaging experiences that reflect the brand's innovative spirit.Job Description:We are seeking a highly skilled and motivated individual to lead our creative...
-
Managing Director
4 days ago
Fatih, Istanbul, Turkey Boyden Full timeManaging Director - Certification ServicesManaging Director – Certification ServicesWe are looking for a Managing Director to lead the country operations for a globally recognized international certification services provider.Reporting directly to the Group Managing Director, the successful candidate will be responsible for shaping the strategic direction,...
-
Managing Director
4 days ago
Fatih, Istanbul, Turkey Boyden Full timeDirect message the job poster from BoydenExecutive Search | Leadership Advisory | People AnalyticsWe are looking for a Managing Director to lead the country operations for a globally recognized manufacturer of advanced industrial drive solutions, serving multiple industries.This role is primarily focused on driving sales growth while ensuring operational...
-
Global Customer Experience Manager
2 days ago
Fatih, Istanbul, Turkey Colgate Full timeJob OverviewWe are seeking a skilled Global Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our clients.The ideal candidate will have a strong background in customer service and experience working with multinational clients. You will be...
-
Business Operations Director
6 days ago
Fatih, Istanbul, Turkey Gülermak Heavy Industries Construction & Contracting Co. Inc Full timeJob Title: Business Operations DirectorWe are seeking a highly skilled Business Operations Director to join our team at Gülermak Heavy Industries Construction & Contracting Co. Inc.About the Role:The Business Operations Director will be responsible for overseeing operational processes, supporting sales activities, and ensuring customer satisfaction.Key...
-
Customer Experience Advocate
2 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeCustomer Experience AdvocateVodafone Group is seeking an experienced Customer Experience Advocate to join our customer success team. The successful candidate will be responsible for driving customer satisfaction and loyalty through effective relationship management, strategic planning, and innovative solutions.Key AccountabilitiesServe as the primary point...
-
Senior Manager of Customer Experience
6 days ago
Fatih, Istanbul, Turkey Yemeksepeti Full timeWe are seeking a Senior Manager of Customer Experience to join our team at Yemeksepeti. As a leader, you will be responsible for driving transformation and automation of manual tasks across Account Management, Account Management Admin, and elevating operational excellence.Key ResponsibilitiesDevelop and implement standardised operating methods, robust...
-
Fatih, Istanbul, Turkey Mastercard Full timeOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
-
Logistics Manager
5 days ago
Fatih, Istanbul, Turkey Amazon Full timeWe're searching for a talented Logistics Manager to join our team at Amazon. In this role, you will oversee the management of our delivery stations, driving efficiency and excellence in customer satisfaction.About Our TeamWe pride ourselves on being a dynamic and fast-paced environment, where no two days are ever the same. Our goal is to consistently exceed...
-
Customer Experience Architect
11 hours ago
Fatih, Istanbul, Turkey Lifemote Full timeWe are seeking a highly motivated Customer Success Manager to join our team at Lifemote. As a key member of our Customer Success organization, you will be responsible for driving customer satisfaction and growth across Europe.About the PositionA bachelor's degree in a relevant field (e.g., computer science, engineering)2-3 years of experience in customer...
-
Customer Operations Team Lead
5 days ago
Fatih, Istanbul, Turkey Information & Technology Management Full timeAbout the RoleThe Customer Operations Team Lead will be responsible for leading a team of Customer Success Specialists, driving business growth and customer satisfaction through strategic planning, process improvement, and effective stakeholder management.This role requires strong leadership skills, with experience in managing teams, developing talent, and...
-
Leadership Role in Customer Success
5 days ago
Fatih, Istanbul, Turkey Information & Technology Management Full timeAbout the JobWe are seeking an experienced Operational Excellence Manager to join our team at Information & Technology Management. As a key member of our Customer Operations team, you will play a critical role in driving business growth, improving customer satisfaction, and enhancing operational efficiency.Your primary focus will be on leading a team of...
-
Customer Experience Expert
11 hours ago
Fatih, Istanbul, Turkey Insider Full timeJob OverviewThe Technical Support Specialist will be part of the Customer Success Team, working closely with the Customer Success Managers to ensure a seamless experience for our partners.This role involves troubleshooting technical issues, finding resolutions for partner requests, reviewing partner queries, and finding creative solutions that streamline...
-
Customer Experience Specialist
3 days ago
Fatih, Istanbul, Turkey DeFacto Full timeCustomer Experience Specialist (Overseas)If qualifications and basic functions we are looking for suit you, then come and join DeFacto, come and bring +1 value to your life as well as ours and let's Sprint to Future togetherQualifications:BA Degree in related fieldsMinimum 2 years of experience in the position of Customer Experience, Call Center or back...
-
Supply Chain and Customer Experience Manager
1 week ago
Fatih, Istanbul, Turkey Evonik Full timeKey ResponsibilitiesProvide accurate and timely information to customers regarding orders, shipping, and product availability.Work closely with cross-functional teams to ensure seamless order management and resolution of customer inquiries.Develop and maintain strong relationships with customers to understand their needs and preferences.Analyze customer...