
Customer Experience Director
2 days ago
- Evaluate sales channels and develop strategies to drive growth
- Monitor customer experience metrics to ensure high satisfaction and retention rates
- Prepare detailed sales performance reports, identifying key insights and improvement areas
- Work closely with marketing, operations, and finance teams to align sales efforts with broader business goals
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Customer Experience Director
1 week ago
Fatih, Istanbul, Turkey TalentWay Consultancy Full timeWe're partnering with a global company dedicated to helping employees of various companies and institutions embrace an active and healthy lifestyleWe are actively seeking a dynamic Customer Experience Director for their teams in İstanbul. Joining forces with a global company, you'll play a pivotal role in expanding our footprint and solidifying our position...
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Customer Experience Management Director
4 days ago
Fatih, Istanbul, Turkey Enuygun AS Full timeEnuygun AS is seeking an experienced Customer Experience Management Director to lead our Lifecycle Marketing team and develop customer-centric strategies.Key AccountabilitiesDevelop and execute comprehensive CRM strategies to improve customer engagement, retention, and reactivation.Design and implement customer journeys, ensuring seamless experiences across...
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Store Experience Director
4 days ago
Fatih, Istanbul, Turkey adidas Full timeRole Description:We are looking for an ambitious Store Experience Director to join our team. As a Store Experience Director, you will be responsible for delivering outstanding store experiences that exceed customer expectations and drive business results.You will work closely with cross-functional teams to develop and execute visual merchandising strategies,...
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Customer Experience Director
14 hours ago
Fatih, Istanbul, Turkey Genesys Cloud Services, Inc. Full timeTransform Customer Experience (CX) with Genesys Cloud Services, Inc.We are a leading global software company with a mission to empower organizations to create exceptional experiences for their customers and employees.Our team consists of over 6,000 people across more than 100 countries who share our passion for innovation and collaboration.About the Role:As...
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Experience Design Director
4 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeVodafone Turkey is seeking an Experience Design Director to lead our Digital Transformation efforts and drive solutions to improve the customer experience and level of service.Key ResponsibilitiesE2E journey design of new products to be launched, ensuring compatibility to Vodafone Group's digital first proposition checklist of products & services & journeys...
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Digital Experience Director
6 days ago
Fatih, Istanbul, Turkey Behance Full timeCompany Overview:BHAREE is a leading platform for creative professionals to showcase their work and get discovered. As a Digital Experience Director, you will be responsible for creating immersive and engaging experiences that reflect the brand's innovative spirit.Job Description:We are seeking a highly skilled and motivated individual to lead our creative...
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Fatih, Istanbul, Turkey Mastercard Full timeOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Business Operations Director
7 days ago
Fatih, Istanbul, Turkey Gülermak Heavy Industries Construction & Contracting Co. Inc Full timeJob Title: Business Operations DirectorWe are seeking a highly skilled Business Operations Director to join our team at Gülermak Heavy Industries Construction & Contracting Co. Inc.About the Role:The Business Operations Director will be responsible for overseeing operational processes, supporting sales activities, and ensuring customer satisfaction.Key...
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Customer Experience Professional
7 days ago
Fatih, Istanbul, Turkey Digiturk Full timeWe are seeking a highly motivated and analytical individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for creating an effective customer experience reporting structure from all customer-related channels.The ideal candidate will have a strong understanding of customer contact channels such as IVR, call center,...
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Customer Experience Advocate
3 days ago
Fatih, Istanbul, Turkey Vodafone Group Full timeCustomer Experience AdvocateVodafone Group is seeking an experienced Customer Experience Advocate to join our customer success team. The successful candidate will be responsible for driving customer satisfaction and loyalty through effective relationship management, strategic planning, and innovative solutions.Key AccountabilitiesServe as the primary point...
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Customer Experience Specialist
4 days ago
Fatih, Istanbul, Turkey DeFacto Full timeCustomer Experience Specialist (Overseas)If qualifications and basic functions we are looking for suit you, then come and join DeFacto, come and bring +1 value to your life as well as ours and let's Sprint to Future togetherQualifications:BA Degree in related fieldsMinimum 2 years of experience in the position of Customer Experience, Call Center or back...
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Customer Experience Manager
8 hours ago
Fatih, Istanbul, Turkey Mondelez International Full timeAt Mondelēz International, we're seeking a highly skilled Customer Collaboration Specialist to join our team.The primary goal of this role is to improve value and service to customers, while enhancing supply chain efficiency.You will utilize internal and customer data to optimize plans and support joint initiatives with strategic customers.This position...
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Customer Experience Architect
2 days ago
Fatih, Istanbul, Turkey Lifemote Full timeWe are seeking a highly motivated Customer Success Manager to join our team at Lifemote. As a key member of our Customer Success organization, you will be responsible for driving customer satisfaction and growth across Europe.About the PositionA bachelor's degree in a relevant field (e.g., computer science, engineering)2-3 years of experience in customer...
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Customer Experience Advisor
8 hours ago
Fatih, Istanbul, Turkey Ermenegildo Zegna Holditalia S.p.A Full timeAbout Ermenegildo ZegnaAt Ermenegildo Zegna, we are committed to delivering exceptional customer experiences. As a Senior Style Advisor, you will be responsible for building strong relationships with our valued customers in Istanbul.Key ResponsibilitiesSALES PERFORMANCE: Meet sales targets by identifying customer needs, recommending suitable products, and...
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Customer Experience Lead
3 days ago
Fatih, Istanbul, Turkey Odea Bank sa Full timeAbout Odea Bank saOdea Bank sa is a leading financial institution that values innovation and customer satisfaction. We are seeking an experienced professional to join our team as a Customer Experience Lead.
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Customer Experience Expert
2 days ago
Fatih, Istanbul, Turkey Insider Full timeJob OverviewThe Technical Support Specialist will be part of the Customer Success Team, working closely with the Customer Success Managers to ensure a seamless experience for our partners.This role involves troubleshooting technical issues, finding resolutions for partner requests, reviewing partner queries, and finding creative solutions that streamline...
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Customer Experience Advocate
3 days ago
Fatih, Istanbul, Turkey Insider Full timeAbout UsInsider is a pioneering B2B SaaS company that helps businesses drive growth through customer experience and marketing. We connect data across channels, predict future behavior with AI, and individualize experiences from a single platform.We are committed to scaling our impact across 27+ countries through corporate social responsibility initiatives....
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Customer Experience Specialist
7 days ago
Fatih, Istanbul, Turkey Digiturk Full timeARE YOU READY TO MAKE YOUR STORY REAL AT DIGITURK?We are Digiturk, the first digital broadcasting platform in Turkey, have brought a new perspective to television broadcasting in Turkey with the firsts we have pioneered since our establishment in 1999. Keeping up with today's changing viewing experience, Digiturk has started to provide internet services to...
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Customer Experience Advocate
2 days ago
Fatih, Istanbul, Turkey Insider Full timeWe are Insider, a B2B SaaS company driving growth for clients worldwide.Our AI-native platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We've unlocked unicorn status following our Series D round. We're backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and...
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Customer Experience Lead
7 days ago
Fatih, Istanbul, Turkey GoStudent GmbH Full timeAt GoStudent GmbH, we're shaping the future of education by providing exceptional customer experiences. As a Customer Care Manager, you'll play a pivotal role in ensuring every student receives the support they need to excel.Your MissionYou will be the first point of contact for general customer enquiries, supporting them through telephone calls, WhatsApp...