Customer Experience Advisor

3 days ago


Fatih, Istanbul, Turkey Ermenegildo Zegna Holditalia S.p.A Full time
About Ermenegildo Zegna

At Ermenegildo Zegna, we are committed to delivering exceptional customer experiences. As a Senior Style Advisor, you will be responsible for building strong relationships with our valued customers in Istanbul.

Key Responsibilities
  1. SALES PERFORMANCE: Meet sales targets by identifying customer needs, recommending suitable products, and providing excellent customer service.
  2. STOCK MANAGEMENT: Check stock levels daily, informing the Store Manager of depleting stocks to maintain optimum stock levels.
  3. TEAM WORK: Collaborate with colleagues to maintain a clean and organized store environment, adhering to company policies and procedures.
  4. CONTINUED LEARNING: Maintain product knowledge, fashion trends, and instore promotions at all times.
Requirements
  • Education: High school qualification.
  • Experience: 4-6 years of retail sales or customer service experience.
  • Skills: Good communication and interpersonal skills, pleasant personality, and good grooming.

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