Plastic Injection Machine Support Expert

2 days ago


Fatih, Istanbul, Turkey FANUC UK Full time
At FANUC UK, we are seeking a highly skilled Industrial Electronics Technician to join our team. The successful candidate will be responsible for ensuring high level product and solution availability of all FANUC RS and CNC installations at the client. This includes providing professional, efficient and in-time support in all product related, technical issues to the clients of FANUC RS and CNC in the assigned area.

The ideal candidate will have a strong background in electrical, electronics, mechanical engineering and/or related disciplines, with a minimum of 2 years of experience in a similar role. Profound technical knowledge of plastic injection machines is essential, as well as knowledge of automation technology and/or industrial electronics. The successful candidate will also be able to communicate effectively with clients and provide excellent customer service.

The role requires flexibility, including working hours and willingness to travel within Turkey and abroad. A driving license is also essential. For male candidates, there is no military service obligation. Strong reporting, analysis and follow-up skills are also required. If you are passionate about delivering exceptional service and have a keen eye for detail, we would love to hear from you

Key Responsibilities
  • Provide technical support to clients on all FANUC RS and CNC products.
  • Perform installation support on Hard- and Software (esp. additional installations) at the clients.
  • Perform field service engineering work for installation support, warranty, administration and maintenance support on a broad range of Plastic injection and CNC equipment.
  • Contact customers by phone and provide support in all technical questions related to the use of RS and CNC products.

Requirements
  • Bachelor's degree in Electrical, Electronics, Mechanical Engineering and/or related disciplines.
  • Minimum 2 years of experience.
  • Profound technical background in plastic injection machines.
  • Knowledge of automation technology and/or industrial electronics.
  • Customer and Solution-oriented, can take the initiative and responsibility.
  • Able to positively persuade, convince and impress others in order to achieve results.
  • Good communication skills, both verbal and written.
  • Knowledge of the English language in speech and writing.
  • PC literate (MS Office).
  • Flexibility, also in terms of working hours.
  • Driving License and willingness to travel within Turkey and abroad.
  • For male candidates, no military service obligation.
  • Strong reporting, analysis and follow up skills.
  • Highly motivated and eager to participate in a dynamic work environment.

About Us
FANUC UK is a leading provider of factory automation solutions. We offer an exciting workplace with attractive future prospects, where your professional and personal development is guaranteed thanks to the latest technology and the FANUC work-life balance. At FANUC, we celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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