Digital Customer Success Manager

1 day ago


Konak, Turkey Schneider Electric Full time
Key Responsibilities

This role involves ensuring customer experience & satisfaction for Schneider Electric contract service offers, jointly with Connected Services Hubs (CSH). The successful candidate will have low travel requirements and work with numerous customers (500+) spread globally.

Key responsibilities include:

  • Secure customer experience & satisfaction for SE contract service offers (jointly with CSH).
  • Identify & match clients' needs with SE products & services to drive successful expansion/renewal.
  • Nurture and develop client relationships to help clients extract the maximum value from SE contracted services.
  • Electronically interact with customers to ensure delivery on the customer promise and increase their use and resulting benefit from the services they receive.


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