Customer Success Management Specialist

4 days ago


Konak, Turkey Schneider Electric Full time
About the Role

We are seeking a highly motivated Customer Success Management Specialist to join our team. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and driving business growth.

Key Responsibilities:
  • Electronically interact with customers to ensure delivery on the customer promise and increase their use and resulting benefit from the services they receive.
  • Nurture and develop client relationships to help clients extract the maximum value from Schneider Electric contracted services.
  • Identify & match clients' needs with Schneider Electric products & services to drive successful expansion/renewal.
  • Secure customer experience & satisfaction for Schneider Electric contract service offers (jointly with Connected Services Hubs).
Requirements:
  • University degree in Electrical Engineering, Electrical/Electronics Engineering.
  • Minimum 2 years of experience in sales or customer management.
  • Advanced English level.
  • Ability to communicate, organize and work within a team.
  • Self-motivated and challenge the business with high energy.


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