
Functional Resolution Expert
3 days ago
The Product Maintenance Analyst role is a critical position within our organization, requiring strong analytical and problem-solving skills. As a member of our team, you will be responsible for investigating and resolving functional problems, working closely with cross-functional teams to ensure effective issue resolution.
Your key responsibilities will include:
- Investigating technical issues and developing solutions from a functional perspective.
- Collaborating with second and fourth level maintenance teams to finalize root cause identification and issue resolution.
- Developing and maintaining documentation for future reference.
- Staying up-to-date with new technologies and innovations.
- Contributing to daily Q&A meetings and monthly department meetings.
About Ideal Candidate
We are seeking a highly skilled and motivated individual who possesses:
- A minimum of 4 years of professional experience in backend support.
- Excellent problem-solving and problem-tracking skills.
- Experience in mentoring teammates and writing clear documentation.
- Ability to communicate effectively with internal stakeholders.
- Intermediate level of written and oral English communication skills.
Our Benefits
At Amadeus, we offer a comprehensive benefits package, including:
- Opportunities for professional growth and development.
- A caring environment that supports both professional growth and personal well-being.
- A flexible working model that enables you to excel wherever and however you work best.
- A diverse, equitable, and inclusive community.
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Expert Solutions Resolution Lead
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Asset Resolution Analyst
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Resolution and Analysis Specialist
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Expert Solutions Resolution Analyst
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Functional Maintenance Expert
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AI-Native Technical Expert
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Finance Operations Expert
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FIDIC Contract Specialist
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Customer Accounts Specialist
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Application Software Expert
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Resident Technical Specialist
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Customer Experience Expert
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Accounting Process Expert
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Fatih, Istanbul, Turkey Amazon Full timeAmazon Finance & Global Business Services (FGBS) is a vital component of the company's mission to become Earth's most customer-centric organization. Our team plays a pivotal role in finance functions like Financial Planning and Analysis (FP&A), Accounting, Tax, and other functions like Global Real Estate and Facilities (GREF), Investor Relations, and...
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Mechanical Solutions Specialist
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