CRM Business Development Lead Turkey
2 weeks ago
Blue Ads Media Group Ltd. is seeking an experienced CRM Business Development Lead to join our team in Istanbul. This role will focus on developing and executing CRM strategies that enhance customer engagement, boost retention, and drive sales growth within the Foreign Exchange industry.
The ideal candidate will have proven experience in managing customer relationships, possessing strong analytical skills with CRM software, and excellent communication skills with internal stakeholders.
You will work closely with marketing, sales, and other departments to create customer-centric campaigns, train and support team members in effective CRM practices, and monitor and report on CRM performance metrics.
Key Responsibilities:
- Develop and execute CRM strategies to drive sales growth.
- Analyze customer data to understand customer needs.
- Manage CRM tools to ensure accurate tracking of customer interactions.
- Collaborate with cross-functional teams to create customer-centric campaigns.
- Train team members in CRM best practices.
- Monitor CRM performance.
Requirements:
- Proven experience as a CRM Manager, specifically in the Foreign Exchange sector.
- Strong analytical skills with CRM software.
- Excellent communication skills with internal stakeholders.
- Ability to work independently and manage multiple projects.
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