User Advocate Manager

2 weeks ago


Fatih, Istanbul, Turkey Dream Games Full time

We are seeking an experienced User Advocate Manager to join our team at Dream Games. In this role, you will be responsible for leading our customer support team and ensuring that our users receive exceptional service.

You will work closely with our product and engineering teams to identify areas for improvement and develop strategies to enhance the user experience.

Key Responsibilities
  • Lead and manage a team of customer support specialists
  • Investigate and resolve complex customer complaints
  • Develop and implement data-driven solutions to improve customer satisfaction
  • Stay up-to-date with the latest industry trends and reviews on app stores
Requirements
  • Strong leadership and management skills
  • Proven experience in managing a team of customer support specialists
  • Excellent analytical and problem-solving skills
  • Ability to work effectively in a team environment
  • Flexibility to adapt to changing priorities and deadlines
  • Demonstrated commitment to customer satisfaction
  • Passion for games and customer service

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Fatih, Istanbul, Turkey TEB Full time

    We are seeking an exceptional Senior UX/UI Design Lead to spearhead our user experience strategy and drive the design vision at a strategic level.Job DescriptionThis is a leadership role where you will manage and mentor a team of designers, set best practices, and collaborate with cross-functional teams to ensure a seamless, user-centered digital...


  • Fatih, Istanbul, Turkey RateHawk Full time

    Client Service AdvocateWe're seeking a skilled Client Service Advocate to join our Modification Team at RateHawk. In this role, you'll be responsible for advocating on behalf of our clients, ensuring their needs are met and exceeded.About Our Company Culture:We're a dynamic and inclusive international travel-tech company with a strong focus on customer...


  • Fatih, Istanbul, Turkey Wordego Inc. Full time

    About the RoleThe Strategic Customer Advocate Manager is a critical position within Wordego Inc., requiring an individual who can foster strong relationships with our clients while driving business growth through strategic guidance and support.In this role, you will work closely with clients to develop and execute tailored strategies that align Wordego's...


  • Fatih, Istanbul, Turkey Sevenapps Full time

    We're seeking a skilled User Acquisition Manager to join our team at 7Apps. As a key member of our marketing department, you'll be responsible for developing and executing user acquisition campaigns across various digital channels.About You:You have a proven track record in performance marketing, particularly in user acquisition for mobile apps.You're...


  • Fatih, Istanbul, Turkey Seven Apps Full time

    We are 7Apps, a mobile app development company that brings innovative utility apps to life. Our app portfolio is thriving, and we're looking for a skilled User Acquisition Manager to join our dynamic team.Our products span various categories such as Lifestyle, Productivity, and Utilities, and they are loved by over 10 million users worldwide. We're dedicated...


  • Fatih, Istanbul, Turkey DNA Recruitment Full time

    The DNA Recruitment team is seeking a skilled Customer Experience Advocate to join our client's team in Turkey. As the face of the company to many customers, you will be able to build strong customer relationships and deliver an exceptional customer experience.Job ResponsibilitiesOrder Receipt, Control & EntryDelivery ProcessInvoicingCustomer Master Data...


  • Fatih, Istanbul, Turkey Appnext Full time

    We are a fast-growing Ad Tech company looking for a skilled Customer Success Manager to join our team. At Appnext, we pride ourselves on creating a unique discovery experience for users, powering over 7 billion daily app recommendations via multiple interactions along users' mobile journey.We are seeking a results-driven and customer-focused professional to...


  • Fatih, Istanbul, Turkey kitUP Full time

    Get AI-powered advice on this job and more exclusive features.HR Persona @kitUP | Psychologist | Crafting & shaping goal-oriented organizational cultureJoin KitUP's Creative Odyssey as the Performance Marketing SpecialistWho We Are:At KitUP, we're a growing global mobile studio focused on creating high-impact products in wellness, productivity, AI, EdTech,...

  • Payments Manager

    1 week ago


    Fatih, Istanbul, Turkey Austin Werner Full time

    **Key Responsibilities:**The Senior Product Manager will define and execute a data-driven product strategy for international and domestic money transfers. You will collaborate with engineering, design, compliance, and marketing teams to enhance transfer speed, security, and cost-effectiveness.You will lead integrations with payment processors, banking...


  • Fatih, Istanbul, Turkey App Samurai Inc Full time

    Dive into the fascinating world of mobile advertising with AppSamurai, help mobile games and apps grow, and become the expert everyone talks aboutWe are building the world's most beloved one-stop-shop for omniscient user acquisition and monetization platform. Let's have a chat.Mobile user acquisition is the key for all games and apps as they become more...


  • Fatih, Istanbul, Turkey CoinTR Full time

    CoinTR's vision is to empower users to buy, sell, and manage digital assets with ease and security. As a Senior User Acquisition & CRO Specialist, you will be responsible for driving user growth and optimizing the entire user journey.The ideal candidate has 3+ years of experience in user acquisition, growth marketing, or digital campaigns, preferably in...


  • Fatih, Istanbul, Turkey Çiçeksepeti Full time

    We are looking for a highly skilled Corporate Counsel Advocate to join our team and provide expert legal guidance in e-commerce, corporate, commercial, consumer protection, and data privacy laws. In this role, you will be responsible for ensuring legal and regulatory compliance, managing contracts, and supporting business operations with strategic legal...


  • Fatih, Istanbul, Turkey CoinTR Full time

    Senior User Acquisition & CRO SpecialistCoinTR is a leading cryptocurrency exchange platform, empowering users to buy, sell, and manage digital assets with ease and security. As a Senior User Acquisition & CRO (Growth) Specialist, you will be responsible for driving user growth and optimizing the entire user journey—from acquisition to retention—across...


  • Fatih, Istanbul, Turkey Insider Full time

    We Are User AdvocatesEvery UX designer is a user advocate. We attempt to see the product through the eyes of the user of that product. We design for the users. Empathy is the key element within the team.What We're Looking For:A curious mind, and everything you do ultimately serves the end-users, bearing them in mind.A good listener and empathy is one of your...


  • Fatih, Istanbul, Turkey Seven Apps Full time

    We're looking for a talented User Acquisition Manager to drive growth and success for our mobile apps.About the Role:You will develop and execute user acquisition campaigns to reach new audiences.Analyze campaign performance and optimize strategies to meet growth targets.Work closely with the design team to create engaging ad creatives.Track user data and...


  • Fatih, Istanbul, Turkey Midas Full time

    At Midas, we are working on real-life user problems to transform the world of finance.We build the fastest products with the purpose of delivering a seamless experience for everyone to manage their money.What You'll DoIdentify high-priority issues from both our users' investment processes and the challenges faced by product teams during development, and...


  • Fatih, Istanbul, Turkey SevenApps Full time

    We're SevenApps, a mobile app development company that creates innovative utility apps loved by millions. We're seeking a skilled User Acquisition Manager to join our team.About the Role:Develop and execute user acquisition campaigns across multiple digital channelsAnalyze campaign performance and optimize strategies to meet growth targetsCollaborate with...


  • Fatih, Istanbul, Turkey Seven Apps Full time

    Seven Apps is a pioneering mobile app development company that creates innovative utility apps. As a User Acquisition Manager, you will play a crucial role in developing and executing user acquisition campaigns to drive growth.We have a diverse range of products across Lifestyle, Productivity, and Utilities categories, loved by over 10 million users...


  • Fatih, Istanbul, Turkey App Samurai Inc Full time

    About AppSamurai IncWe are a pioneering mobile user acquisition platform that empowers game developers and app publishers to reach new heights. Since 2016, we have been connecting the dots between advertisers and top-tier ad networks, making it easy for them to promote their apps or games effortlessly, securely, and efficiently.Our platform has grown...

  • Lead UX/UI Designer

    2 weeks ago


    Fatih, Istanbul, Turkey TEB Full time

    We are seeking a talented Senior UX/UI Design Lead to join our team and contribute to the development of user-centered digital experiences.About the RoleThis is a leadership position that requires strong leadership skills, excellent communication and presentation skills, and the ability to articulate design decisions to both technical and non-technical...