
Global Support Team Member
2 days ago
We are seeking a motivated and results-driven individual to join our team as a Support Professional. In this role, you will be responsible for providing exceptional support to our customers through various communication channels.
Responsibilities- Handle customer inquiries and resolve issues in a timely and professional manner.
- Work closely with internal teams to ensure seamless delivery of services and products.
- Stay up-to-date with product knowledge and industry trends to provide accurate information to customers.
- Develop and maintain strong relationships with customers to ensure loyalty and retention.
What We Offer
- Gross monthly salary: €870.
- Language bonus: €50.
- Holiday bonus: €80.83.
- Christmas bonus: €80.83.
- Performance bonus: €120 (starting from the 4th full month of production, subject to terms and conditions).
- Medical & dental insurance: included after 6 months of contract.
- Annual leave: 22 business days (as per Portuguese law).
- Public holidays: compensation provided as per Portuguese law.
- Relocation support:
- Up to €200 travel reimbursement (after 3 months upon evidence of ticket).
- Up to €360/month for accommodation (for the first 3 months, reimbursed monthly).
- Assistance with temporary/permanent accommodation.
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