Strategic Account Enablement Executive
6 days ago
In this Strategic Account Enablement Executive role, you will be responsible for developing and implementing customized go-to-market (GTM) strategies that cater to the unique needs of private sector markets.
This involves close collaboration with cross-functional teams to drive business growth through effective execution of commercial initiatives and streamlined operations.
Key Responsibilities
- Develop and implement customer-type-specific GTM enablement strategies, ensuring consistent execution across teams.
- Work closely with SAA leadership to tailor initiatives to meet the unique needs of private sector markets and maximize growth opportunities.
- Provide day-to-day support to strategic account management and customer-facing teams, addressing operational questions and resolving challenges related to product allocation, order fulfillment, and other commercial activities.
- Act as a liaison between cross-functional teams to ensure seamless execution of commercial initiatives.
- Drive the consistent implementation of standardized sales processes and methodologies across teams, as defined by corporate commercial functions and/or the Innovation & Operational Excellence (IOe) unit.
- Monitor adherence, identify bottlenecks in the sales cycle, and collaborate with teams to address and resolve them.
- Support the Innovation & Operational Excellence (IOe) unit on the rollout of tools, resources, and enablement content, including training materials for new product or service launches.
- Monitor adoption rates, gather feedback, and act as a feedback loop between SAM teams and the IOe unit for further enhancement needs.
- Partner with the IOe unit and regional teams to execute growth campaigns and initiatives, ensuring alignment with organizational priorities and smooth implementation in private sector markets.
- Provide frontline support for CRM and other sales tools, addressing usage issues, resolving challenges, and gathering feedback to drive tool enhancements.
- Recommend improvements to increase team productivity and effectiveness.
- Facilitate onboarding for new team members, ensuring smooth integration and alignment with team objectives.
- Assist in delivering training programs focused on tools, processes, and market-specific strategies – and provide coaching as needed.
- Analyze performance metrics, pipeline data, and forecast trends to provide actionable insights for leadership and support operational planning.
- Organize and facilitate team meetings, operational reviews, and enablement sessions to align objectives and monitor progress.
- Ensure adherence to commercial guidelines, tools, and processes to maintain compliance with legal, regulatory, and organizational standards.
- Serve as a centralized internal audit and risk management function, acting as a key point of contact for addressing compliance issues during commercial activities.
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