
Inside Sales Representative
16 hours ago
Job Overview
We are looking for a highly skilled Customer Service Liaison to join our team. As an Inside Sales Representative, you will be responsible for interacting with existing customers to increase sales of our products and services.
Duties and Responsibilities:
- Communicate with customers via phone and email to increase sales.
- Verify and enter customer orders, transfer orders to fulfillment, explain stock-outs and expected delivery dates.
- Identify opportunities to increase sales by suggesting related items and explaining features.
- Analyze customer buying history to improve sales performance.
- Develop opportunities passed from marketing, outside sales, and national accounts.
- Generate and follow up on verbal or written quotations to secure orders.
- Monitor open customer order reports and act on open items.
- Maintain distribution system backorder report and customer notification.
- Provide industry trends, competitive pricing, and customer feedback to management.
Requirements
- High School Degree or Equivalent required; Bachelor's degree preferred.
- Experience in sales and sales administration preferred.
- Familiarity with Microsoft Office and basic computer skills.
- Excellent communication and teamwork skills.
- Attention to detail and problem-solving skills.
- Ability to travel up to 25% may be required.
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