Training and Development Specialist

4 days ago


Fatih, Istanbul, Turkey BoF Careers Full time

HUGO BOSS is committed to establishing itself as the leading premium tech-driven fashion platform worldwide and one of the top 100 global brands. To achieve this vision, we rely on our employees' unique perspectives, skills, and experiences.

We are seeking a skilled professional to join our retail team as a Retail Trainer. As a key contributor, you will play a crucial role in developing and implementing training programs that drive sales growth, enhance customer satisfaction, and foster a positive brand image.

  1. Creating Effective Training Materials: Review, adapt, and translate training materials, if necessary, to align with Global Retail Communications, Training & Development guidelines.
  2. Delivering Engaging Trainings: Conduct trainings for various employee levels, including product knowledge, customer service, and leadership development.
  3. Sales and Customer Support: Provide ongoing coaching and support to store teams to ensure consistently high customer service standards.
  4. Evaluating Training Impact: Monitor and follow-up on trainings to assess their effectiveness and identify areas for improvement.

Successful candidates will possess:

  • Demonstrated expertise in retail operations and training.
  • A minimum of 2 years of experience in sales and training roles within the retail industry.
  • Exceptional interpersonal and communication skills.


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