
Training and Development Specialist
4 days ago
HUGO BOSS is committed to establishing itself as the leading premium tech-driven fashion platform worldwide and one of the top 100 global brands. To achieve this vision, we rely on our employees' unique perspectives, skills, and experiences.
We are seeking a skilled professional to join our retail team as a Retail Trainer. As a key contributor, you will play a crucial role in developing and implementing training programs that drive sales growth, enhance customer satisfaction, and foster a positive brand image.
- Creating Effective Training Materials: Review, adapt, and translate training materials, if necessary, to align with Global Retail Communications, Training & Development guidelines.
- Delivering Engaging Trainings: Conduct trainings for various employee levels, including product knowledge, customer service, and leadership development.
- Sales and Customer Support: Provide ongoing coaching and support to store teams to ensure consistently high customer service standards.
- Evaluating Training Impact: Monitor and follow-up on trainings to assess their effectiveness and identify areas for improvement.
Successful candidates will possess:
- Demonstrated expertise in retail operations and training.
- A minimum of 2 years of experience in sales and training roles within the retail industry.
- Exceptional interpersonal and communication skills.
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