Hotel Night Shift Manager
1 week ago
Mövenpick Hotel Istanbul Marmara Sea is a leading hospitality provider in the region, offering exceptional services and amenities to our guests.
Job Description
We are seeking a highly motivated and experienced Night Operations Manager to join our team. The successful candidate will be responsible for coordinating night operations, ensuring efficient progress, and enhancing guest satisfaction.
Key Responsibilities
- Coordinating night operations of all hotel departments, including Front Desk, Housekeeping, Food and Beverage, and Engineering.
- Ensuring that all night shift tasks are completed efficiently and effectively, minimizing downtime and maximizing productivity.
- Enhancing guest satisfaction by resolving issues promptly and providing excellent service.
- Representing hotel management in welcoming VIP guests and monitoring guests with potential complaints.
- Inspecting hotel public areas & outlets to ensure they are safe and always ready for guest service.
Requirements
- University degree in Hospitality Management or a related field.
- Strong leadership, communication, and interpersonal skills.
- Knowledgeable about Law No. 5188 on Private Security Services and relevant regulations.
- Experienced in security management in the hospitality industry.
- Preferably at least 2 years of experience in a similar position.
Benefits
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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