Tour Leader, Turkiye

4 days ago

Fatih, Istanbul, Turkey Intrepid Experience Full time

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Application Close Date: 7th February 2025

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.

The world needs more Intrepid people:

Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real-life experiences? Being a Tour Leader with Intrepid, you will do just that

Every day will be different, but every day you will:

  • Provide amazing customer service and travel advice – whether it's guiding a morning market exploration, organizing a hands-on craft workshop or arranging a home-cooked meal with a local family, you'll create unforgettable moments that our travellers will never forget.

  • Ensure the safety and well-being of your travellers; at times you will have to assist in difficult situations whilst remaining calm and professional. A traveller may lose their passport, need medical attention, or there may be a clash of personalities, and you will be the first point of call.

  • Host, lead and execute tours to budget, following the itinerary and fulfilling your administrative duties.

  • Be passionate about travel and share your love of it with our customers.

To be considered you must have:

  • Extensive local travel experience and expertise in Turkey, with a passion for sharing your region with travellers.

  • A valid tour guide license and in-country travel experience.

  • A valid First Aid Certificate (this must be completed prior to commencement).

  • Experience working with, and building rapport with, a broad range of individuals and groups.

  • Strong customer service skills and a proven ability to create memorable experiences for travellers.

  • High-level verbal and written communication skills in both English and Turkish.

  • Basic computer skills, including experience with email, Word, and Excel.

  • Full rights to work in Turkey.

What you need to know:

  • This is a freelance contract position, which will give you flexibility in when and how you work; however, great availability across peak seasons (April - May and September - October) is a must-have.

  • You will need a valid first-aid certificate prior to starting with us.

  • We are recruiting for leaders between January and end of February with training commencing from 14 March 2025 onwards.

  • With extended hours, lots of walking and activities, and engaging with travellers, so it's important that you are prepared both mentally and physically for the challenge

  • You'll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.

  • You will be running tours through Turkey & beyond; you can check out some example itineraries here: www.intrepidtravel.com.

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.

For our Tour Leaders, the work perks may vary from country to country, but some of the work perks we offer include:

• Diverse departures throughout the year to lead Including hiking or biking adventures, festivals, family, premium and foodie trips.

• Travel to where the trip starts (and home again) is included and covered by us.

• Some meals and all accommodation included (often where the guests are staying, such as hotels, camping, homestays, etc.).

• Access to learning and development programs, e-learning and comprehensive tour leader training before you even start.

• Internal career opportunities to further your career in travel and beyond.

• Amazing travel discounts for you to experience Intrepid as a passenger.

• Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit

• Opportunity to support not-for-profit Intrepid Foundations projects.

We are Real. Together. Ambitious. Impactful. These are our values and to us they're more than just words; they are the pillars of our success, and every day it's our people and the work they do that bring them to life.

At Intrepid, ensuring diversity, equity, and inclusion is an important part of our recruitment process. If you require a reasonable accommodation to submit your application, please email careersupport@intrepidtravel.com with your name, location, and the accommodations you need; we will then be in touch to support your application.

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