Cargo Country Manager Turkey

1 day ago

Fatih, Istanbul, Turkey AVIAREPS AG Full time

AVIAREPS has more than 30 years' of experience providing professional passenger GSA services and tourism marketing to clients around the globe. As the world's leading GSA and Tourism representation organization with 72 offices in 70 countries, AVIAREPS represents airlines as well as destinations, hotels, attractions, airports, cars, trains, cruise lines, retailers, and import/export organizations, and offers a full suite of B2B and B2C services which includes sales & reservations, marketing, digital, and PR programs.

Cargo Country Manager – AVIAREPSAbout Us

AVIAREPS Group is the world's leading airline, cargo, and tourism management company with 72 offices in 70 countries. Our Cargo division works with passenger and cargo airlines across the globe, delivering exceptional revenue and tonnage performance. We are always looking for great talent to join our team and currently have the below vacancy for a Cargo Manager in Istanbul.

Your Responsibilities

As the Cargo Country Manager at AVIAREPS, you will be responsible for leading and managing our cargo operations in the assigned geography, ensuring the delivery of top-tier services to our clients.

Your responsibilities include:

  • Team Leadership: Manage the Cargo Team for AVIAREPS' client(s) in the region, ensuring smooth operations and client satisfaction.
  • Business Development & Sales: Drive business development efforts to increase air cargo tonnage and revenue, consistently meeting or exceeding financial goals and budgets.
  • Call Centre Management: Lead a small team of call center agents responsible for reservations and customer services within the assigned airline portfolio.
  • Specialized Cargo Product Knowledge: Act as the subject matter expert on specialized product segments such as Pharmaceutical, Outsize, Express, Dangerous Goods, or Live Animals, ensuring compliance with IATA standards.
  • Sales Calls: Plan and execute high-standard sales calls, ensuring thorough preparation and the establishment of clear agendas and objectives.
  • Commercial Strategy: Lead the commercial strategy for the assigned country, maximizing sales from current airline customers and identifying new opportunities to expand the contracted airline portfolio for cargo.
  • Data-Driven Decision Making: Utilize all available data to drive strategic decisions and boost sales performance.
  • Communication & Reporting: Maintain effective communication with peers, management, and clients. Complete weekly/monthly reports as per management's processes and contribute proactively to team meetings.
Your Qualifications and Experiences

To be successful in this role, you should have the following qualifications and experiences:

  • Ideally, have experience working for an airline or an Airline GSA in a Cargo Sales or Product role.
  • Alternatively, experience in a commercial role at a forwarder (Agent) or GHA.
  • Fluency in English (spoken and written).
  • Fluency in Turkish (spoken and written).
  • Full Driving Licence.
  • Desired: Experience selling air cargo or logistics solutions to customers.
  • Desired: Experience in managing a team in the air cargo or logistics field.
  • Proven ability to manage conflicting and changing demands in a high-pressure environment.
  • Experience managing a multi-disciplined team, possibly across different geographical locations and backgrounds.
  • Proven communication skills in a commercial setting, both written and verbal.
  • Ability to establish and develop strong customer relationships.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong analytical skills with the ability to manipulate, analyze, and interpret financial and business data.
  • Flexible working approach and willingness to travel.
What We Offer
  • Competitive Salary, based on experience.
  • Flexible working hours and schedule.
  • Company IT provided.
  • 14 paid holidays annually.
  • Permanent Contract with annual profit-sharing bonuses and contribution to health insurance.
  • A multi-cultural working environment with opportunities to engage with teams and clients globally.

If you are passionate about air cargo, sales, and leadership, and you want to be part of a global company that values talent and innovation, we encourage you to apply for this exciting opportunity with AVIAREPS.

Are you interested in this job position? Get in touch with Mariska Commandeur and find out more details about this opening

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