Principal Product Management Specialist, Commercial Excellence

3 days ago

Fatih, Istanbul, Turkey Amadeus Full time

Job Title

Principal Product Management Specialist, Commercial Excellence

Amadeus is the leading technology provider to the travel industry and is present in 190+ countries around the world. Our innovative solutions power every part of a traveler's journey. From airlines to search engines, travel agencies to hotels, the world's top travel brands rely on Amadeus to help create exceptional traveler experiences.

Istanbul is one of our strategic engineering hub locations, hosting business units from across the Amadeus ecosystem and working with multinational teams from around the world to shape and create the future of travel.

Summary of the role:

The Airline Partnerships and Commercial Performances Product Manager will be part of an effective, best-in-class, Product Manager team, responsible for articulating and managing new transversal product functionalities from customer business requirements to user acceptance. They will strive for a consultative approach, orchestrate the best adapted solutions and portfolio, helping airline leaders succeed in their strategy.

In this role you'll have a chance to:

  1. Articulate product strategy and innovation:
    • Follow market, industry, and technology trends that transform the airline retailing landscape.
    • Define the product strategy in collaboration with the Business Owner(s), SAFe Train PM, Product Marketing, and R&D, in line with the Airline new business retailing model.
    • Identify, gather, and use data for decision-making.
    • Foster innovation to unlock business value.
    • Translate the strategy into an achievable plan.
    • Participate in industry groups such as IATA, ATPCo, and AGIFORS to understand market trends and shape the industry transformation.
  2. Identify opportunities:
    • Identify, assess, and benchmark business needs from customers/prospects aligned with the product strategy.
    • Build the product plan/roadmap & long-term plan.
    • Consolidate and articulate business needs into new product concepts or upgrades.
  3. Sales and Marketing:
    • Provide key information on the product to Product Marketing to define the Value proposition.
    • Contribute to the launch plan with Product Marketing and other associated teams.
    • Share content for product documentation, sales tools, and collateral.
    • Create standard and tailor-made presentations, and demos showing product value.
    • Give presentations, demos, and familiarization sessions to customers, or train Sales to perform them.
    • Participate in the preparation of key events, guaranteeing the success of product launches and follow-up.
    • Contribute to answering RFP/RFI for the product.
  4. Ensure customer satisfaction:
    • Provide support and assistance to customers.
    • Monitor product acceptance, product performance, and satisfaction.
    • Take corrective action as necessary.
  5. Agile Product Management / Epic Owner activities:
    • Implement the product vision & the business value in line with the business owners, the train PM's, the product owners & agile teams.
    • Communicate to, and gain adoption by, customers & Amadeus teams on product vision, share product knowledge, and ensure mutual understanding of the business.
    • Maximize the agile team outcome: translate requirements into epics and/or user stories, prioritize them and validate their delivery.
  6. Formalize requirements (scoping):
    • Propose solutions that meet the business needs of customers whilst aligning with Amadeus product strategy.
    • Assess potential gaps between customer requirements and Amadeus solutions.
    • Write a high-level business requirement and/or document detailed requirements and epics and/or user stories.
  7. Lead design and development using the SAFe framework:
    • Work closely with Design and Development teams to define priorities and product-releasing plan for new products or product upgrades.
    • Participate in Sprint planning & reviews.
    • Own or review solution Epics to ensure they correspond to identified customer/market needs.

About the ideal candidate:

  • Ability to drive the product with autonomy.
  • Demonstrated leadership skills.
  • Highly self-motivated.
  • Strong business acumen.
  • Innovative mindset.
  • Keen sense of team spirit.
  • Ability to ensure constructive collaboration with all stakeholders.
  • Experience working with engineering, product marketing, and commercial teams.
  • Strong engagement with airline customers and industry representatives.
  • Airline or travel industry experience is a major plus, but not essential.

What can we offer you?

  • A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.
  • A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
  • Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.
  • A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.
  • A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving, and health benefits.
  • A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.
  • A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.
  • A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

Application Process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resumé.

Are you the one we're looking for? Apply now

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity, and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.

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