KIKO Milano Retail Area Manager

1 day ago

Fatih, Istanbul, Turkey Doğuş Hospitality & Retail Group Full time

Direct message the job poster from Doğuş Hospitality & Retail Group.

We, the members of the Doğuş Hospitality & Retail team, know that tomorrow we will be much further ahead than today because we are open to improvement. We develop our business together because we are open to growth. We draw inspiration and strength from each other, because we are open to collaboration. We enjoy being on this team because we are open to fun. With its creative and innovative perspective, courage and energy, this team is open to the future.

Your career here is OPEN to innovation, opportunity, success, development, and the future

Are you ready to be a part of the boundless world of Doğuş Hospitality and Retail and to take a bold step in your career and join our growing organization?

WHAT ARE WE LOOKING FOR?

  • Minimum 5 years in the retail industry.
  • Graduated from a university.
  • Good level of reading, English and writing skills.
  • High communication and organizational skills.
  • Proficient in MS Office applications.
  • Having a class B license, able to actively drive.
  • Energetic and strong operational skills.
  • Interested in sports, actively engaged in sports and fit.
  • Will be able to work in accordance with flexible working hours.
  • Military service completed for male candidates.

Then this opportunity is OPEN to you.

WHAT WE EXPECT FROM THIS POSITION...

People Management

  • Create and maintain conditions for high performance, motivation, and low staff turnover.
  • Recruit, train and develop the Store Managers in partnership with HR, ensuring that all the conditions to drive motivation are in place.
  • Identify and develop internal employees and in conjunction with HR create an effective succession plan.
  • Ensure that Store Managers are providing coaching and feedback to their staff on a regular basis.
  • Lead and inspire all staff to enhance individual performance and be the best versions of themselves.

Customer Experience / Business Management

  • Monitor that Business KPIs are in line with goals, set follow-up action plans for the area, update HQ with relevant market trends.
  • Deliver business goals as defined with the Country Retail Leader (Sales, Opex, Ebitda, Customer experience).
  • Prioritize actions for stores that positively affect the above goals, ensure all stores have a specific action plan by quarter that is measurable and achievable.
  • Consistently monitor Business KPIs (LFL progression, Conversion Rate, Average Ticket etc.) and make recommendations that will have a positive impact on improving the KPIs.
  • Guarantee constant support for the stores as needed on daily business, either directly or via leveraging HQ support functions, follow-up on training activities and results.
  • Guarantee the constant updating on market trends, concerning the reference perimeter and the prompt sharing of information with offices.
  • Managing store opening processes.

Guarantee that stores are compliant with all KIKO standards.

  • Guarantee the compliance with store procedures (KIKO STORE BOOK).
  • Guarantee the execution of the promotional calendar.
  • Guarantee a constant monitoring regarding the retail execution in stores and immediately address any gap in compliance with Corporate policies or local laws.

Skills

  • Extensive business, marketing, and sales acumen.
  • Analytic skills.
  • Ability to motivate staff to succeed.
  • Ability to set realistic goals and identify target areas for growth.
  • Ability to analyse data and present findings.
  • Management and leadership qualifications.

WHAT WE OFFER?

  • Hybrid working opportunities.
  • Opportunity to gain experience simultaneously in different industries to support your development.
  • Opportunity to work in global brands and a large-scale organization.
  • Surprise discounts, gifts, and benefits.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Retail

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