
Devops Service Manager-Fixed CRM
4 days ago
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Join our journey as we connect for a better future. Ready?We are looking for a DevOps Service Manager-Fixed CRM.
We are a digital brand and a global technology company, operating in the fields of telecommunication, e-commerce, gaming, insurance, TV, tech-fin and payment systems, currently in 21 countries. With our expertise and passion for digitalization at Vodafone, we are a global center of excellence that sets the pace in the industry.
We have a global team of more than 90,000 colleagues taking part in a transformative and exciting journey.
Why is this role really critical to us?Responsible for the successful ongoing operation, coordination and management of VFNET CRM, Retail solutions and manage Application servers that mostly critical business processes run on it.
How will you spend your time at Vodafone?- Fixed Customer & Online Serv. Ops Manager should have the ability to track performance and availability of customer faced applications with advanced processes in a proactive manner.
- Introduce Best Practice Policies and Guidelines relating to products, licensing and support.
- Work closely with related Solutions, Infrastructure, Customer support, L1, DevOps, Security teams to help drive the company strategy and serve the best services to our customers.
- Drive and manage contract management for services being delivered from outsource partners. Track the contract KPIs, improve the capability and performance for the services being delivered.
- Experience in leading squads and processes, tools and techniques, particularly Agile Scrum, Kanban.
- Experience in managing applications built with OpenShift, Java, .NET Core frameworks. Experience in designing, building and managing applications automation features.
- Good experience and knowledge about DevOps, SRE concepts.
If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
This role has a #Hybrid working model.
Our benefitsWe like to keep them flexible:
- Vflexy: Flexible Benefits Program
- Hybrid working kit
- Ergonomic kit allowance
- Digital meal voucher
- Flexible transportation allowance
- Employee assistance hotline & counselling
- Comprehensive and flexible private health insurance
- Discounted price deals for a wide range of products & services
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
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