Financial Institutions, Turkiye, Assistant Relationship Manager

1 day ago

Fatih, Istanbul, Turkey Standard Chartered Full time
Job Summary

ARM is responsible for proactive assistance to the Global Account Manager with transactional support on new business origination activities i.e. client research, industry leads etc; including coordination with network and product partners. The role requires ensuring adherence to all sales discipline requirements i.e. account planning, deal pipeline, call report administration/discipline and exposure and revenue analysis as well as to understand and be able to articulate the overall strategy for each client. The role also requires supporting the Global Account Manager through on-going client engagement and vigilant monitoring of client performance with a deep understanding of the client's overall industry business, performance and outlook. ARM manages business within the risk appetite of the Bank including credit and compliance.
The role involves close partnership with Global Account Managers, Assistant Relationship Managers, Credit, Financial Crime Compliance and Product Partners. ARM actively engages and collaborates with colleagues in our network, covering foreign, local, and regional subsidiaries of our clients. The role involves providing support on deal execution, coordination with Product and Client Management team in the network on documentation matters, deal drawdown, fee booking and revenue recognition.

Responsibilities
  • The ARM provides direct sales support to Global Account Manager to originate new business and in partnership with the Global Account Manager and other ARM's within the team.
  • The ARM is responsible for supporting the Global Account Manager in the Account Planning (client strategy) process and is responsible for providing support with executing the account plan deliverables/client strategy.
  • Proactive management of portfolio including client and product partner.
  • Actively support business origination by capitalising on the Bank's strengths, whilst selectively establishing and developing new relationships.
  • As first line of risk, own and manage risks within the business, including Credit and Client Due Diligence.
  • Support Client Analysis, reporting on post origination activities, client meeting documentation.
  • Ensure industry and product knowledge is continually developed.
  • Display exemplary conduct and live by the Group's values and Code of Conduct.
Required Qualifications
  • Relevant experience of 3 to 5 years in Financial Institutions.
  • Bachelor's degree in Banking, Economics and Finance preferred.
  • Has a clear understanding of the client needs and product offering.
  • Understanding of risks including client due diligence (KYC), credit risk, etc.
  • Ability to positively engage and build rapport with clients.
  • Strong execution ability, high discipline with ability to multi-task effectively.
  • Pro-active and solution-oriented work attitude, analytical, multicultural displaying awareness and sensitivity.
  • Strong ability to positively influence stakeholders across the value chain to both orchestrate and execute on processes and deliver exceptional client service and experience.
  • Ability to work independently without direct supervision, under pressure and within tight timeframes.
  • Problem solver; looks for solutions and finds ways to progress despite blockages.
  • A team player with good interpersonal skills.
  • Strong computer skills with experience working in Windows environment (Excel, Word, Power Point).
Language skills
  • Excellent command of English and Turkish (both written and verbal).

This job description provides a high-level review of the types of work to be performed. Other job-related duties may be assigned as required.

About Standard Chartered

Standard Chartered Bank is a leading international banking group, with a presence in 57 markets and serving customers in over 120 markets worldwide through our network. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, here for good. We're listed on the London and Hong Kong Stock Exchanges.

Standard Chartered has had a presence in Türkiye since 2003, providing corporate and institutional banking products and services to a select number of large multinational corporates and financial institutions. Leveraging Standard Chartered's vast geographical network, local market knowledge and expertise, our team is able to support our clients with their banking needs across the markets we operate, Europe, America, Asia, Africa and the Middle East.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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