Turkiye Operations Manager
2 days ago
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We are proud to be a leading global operator in the non-aeronautical airport services sector. With a presence in 41 airports across 20 countries, we manage 88 luxurious lounges worldwide, offering an exceptional range of premium services tailored for discerning travelers. We're on the lookout for a passionate Turkiye Operations Manager to join our dynamic team.
Purpose of Role
Managing the country in the optimum and most effective way to reach out company's growth strategies in line with the company guideline and processes.
Responsibilities:
- Preparation of business plans regarding growth in country.
- To manage all products and services of the company in view of the procedures, processes and standards set and reaching maximum customer satisfaction.
- To coordinate with HQ sales and business development team in order to maximize sales, partnerships with related parties, pursue inorganic growth potentials.
- To ensure the creation and implementation of business plans for eliminating deficiencies arising as a result of customer experience.
- Preparation and follow-up of country budget in line with company guidelines.
- To manage country P&L ensuring profit maximization and efficient cost management.
- To build communication with the external stakeholders and managing relationships (Official Institutions, Airlines etc.).
- To ensure that the operational processes and services are delivered to the customer completely, on time and aligned with standards.
- To ensure that all operational standards are implemented.
- To coordinate providing all kinds of information legally or operationally required by authorities.
- To provide his/her subordinates with the required support, direction and feedback concerning their performance management, career planning and education development processes in order to support their personal and professional development and to ensure that the objectives are attained.
Qualifications
- Bachelor's Degree
- At least 8 years experiences in a similar area
- Experience in hospitality sector is a plus
- Ability to work in a fast-paced and multicultural environment
- Excellent written and oral communication skills
- Analytical, problem-solving, and decision-making skills.
- Advanced level of English written and spoken
What Do We Offer?
- Experience professional growth in a multinational setting, collaborating with global teams.
- Access opportunities for learning and development through a wide range of learning platforms.
- Enjoy the flexibility of a hybrid work model, balancing office and remote work.
- We offer a performance-based bonus system to reward your achievements.
- Benefit from private health insurance that prioritizes your well-being.
- Receive meal and transportation allowances to support your daily needs.
- Take advantage of additional paid leave for birthdays and special occasions.
Executive
Employment typeFull-time
Job functionManagement
IndustriesAirlines and Aviation
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